IT intern
The IT
intern is responsible for the implementation, enhancement, and troubleshooting
of the Cytonn network infrastructure. The ideal candidate should demonstrate
strong technical skills with routing and firewall operations while maintaining
a mind-set for high security. Maintenance and implementation of WAN
technologies will be routine.
Applicants
who are highly motivated, organized and capable to work with distributed teams,
while also able to manage projects independently are highly encouraged to apply.
Key Responsibilities
Design, execution, and review of IT
policies, plans, and procedures in the company.
Ensure timely preparation of weekly,
monthly, quarterly, and annual reports in accordance with the organization’s
policies.
Ensure efficient management of
organization IT assets and operations compliance with all statutory
requirements.
Recommend acquisition of the latest
software and IT infrastructure to facilitate the upgrade of the organization’s
internal and external customer interfaces for reliable service delivery
Responsible for implementation,
maintenance, and repair of the company’s network infrastructure and information
system.
Responsible for Software maintenance
and hardware repair.
Provide end-user support
Responsible for Server management,
data, and group security policies.
Responsible for the installation,
operation, and maintenance of computer systems and other technologies, such as
communication systems.
Configuring hardware and software
Setting up peripherals such as
printers or routers
Source, configure, and maintain
computers (both Mac and PC); performing diagnosis and troubleshooting
Work at a help desk, answering calls
and e-mails regarding the computer network or communication systems.
Responsible for writing reports,
tracking inventory, evaluating new technologies, negotiating contracts
Any other duties as maybe assigned
from time to time
Qualifications
Must hold a second class honors degree
upper division and above in Information Technology / Computer science /
Electrical or Computer Engineering or any other related disciplines
A grade of B+ in KCSE and above.
2 or more years’ experience in
managing sophisticated computer networks, network architecture and deployment
Deep knowledge of routing protocols
and technologies. E.g.: OSPF, BGP, MPLS, VLANs
Experience with provisioning IP
transit capacity and building MPLS networks
Experience in designing, deploying,
and operating a high quality multi-pop IP network
Covid-19 vaccination certificate
Desired Skills
The
engineer will be required to possess the following skill sets
Have extensive knowledge of computer
systems and networks
Up-to-date knowledge and understanding
of our business model and industry needs, as well as the
technical demands.
Should be able to recognize
the importance of customer focus.
Should possess excellent communication
skills, particularly the ability to communicate with staff who aren’t
technically trained.
Have the ability to take on a
variety of tasks and pay attention to detail
Must have an analytical and
problem-solving ability
Must have the ability to feel
comfortable working with different teams and clients across an organization
Good organizational and
presentation skills
Must have the ability to
prioritize workload.
How to Apply
