IP Network Planning and Optimization Engineer
Overall Responsibility:
The role has responsibility to ensure IP network plans
and dimensions according to commercial/business requirements and the rollout
plan & license obligations. You shall provide input for the design of new
technologies and services in accordance to poa! business strategy. End-to-end
capacity planning will be key while also doing efficient plans for new network
areas and expand coverage to uncovered areas within where we serve.
Financial:
Minimize cost of network implementation by ensuring that
the design produces the highest efficiencies in every implementation.
People:
Key Internal Relationships are Customer Experience,
Customer Implementation, NOC, SMC, Network Infrastructure, Platforms and
Architecture.
Key SMART Results for
A-Player
Lead a team of growing IP engineers by
providing a point of escalation on any needed technical support and taking
ownership of tasks as needed- End 2023
Design, Build and Support Core Network
with capacity to support 100K customers – Q3 2023
Carry out post-installation reviews of
all new DPs performance through latency and other relevant tests and prepare IP
performance test reports -Q2 2023
Maintain and update any documentation
to show existing and new IP network designs and implementation of the overall
network from the core to customer end -Q2 2023
Define, categorize and shape customer
IP traffic to ensure higher priority traffic is optimal at all times and
maintain this onwards- Q3 2023
Configuration management and
optimization of new core devices to ensure that they are all as per design and
best practice configuration requirements. Keep overall IP-related network
complaints below 5% and average latencies to CPEs are below 30ms – Weekly
Level 2 technical support service to
the Network support team on complex Customer complaint troubleshootings which
require IP Network planning or optimization solutions within the agreed ticket
SLA. Weekly reports on network performance and IP network incident RCAs- Weekly
Recommend and test new technology and
IP network improvements that helps ensure 99.9% service availability- Q2 2023
Generating core link performance
reports and coming up with optimization plan to ensure they are within optimal
operating values that ensure each customer gets a minimum 1.7MBps download-
Bi-Weekly
Perform data driven capacity planning
for existing and future networks in coordination with commercial and customer
facing teams and ensure minimum 20% overhead capacity availability for the
entire core from Data Centre to Network Edge as per defined thresholds-
Bi-Weekly
Level of Management Experience Required (Mandatory &
Nice to Have)
Mandatory – proven experience as a team lead providing
level 2 technical support
Department stage of development where this role sits
Prepare for Scale / Systemization / Team Building /
Management and Motivation
Key Competencies Criticality (H, M, L)
Knowledge of IP design fundamentals in
an ISP environment-H
Solid understanding of IP Network
Planning, Optimization and Network Performance principles-H
Competency in IP Traffic analysis
(latencies, jitter, IP routing, IP assignment etc.) and troubleshooting,
convert it into actionable insights-H
Competency in IP network design
systems and tools e.g. GNS3, Packet Tracer, EVE-NG, Visio, Lucid-H
Must have experience to handle
wireless broadband networks with knowledge and experience in working with
Network Monitoring and troubleshooting applications such as UBNT UNMS(now UISP),
PRTG, Wireshark and/or other custom/open source tools etc-M
Must show critical analytical thinking
with the ability to capture faults and chances of improvement in a quick
manner-H
Must possess explicit team engagement
capabilities with a great desire to always continue learning-H
Must possess key third party
supervisory skills with a results focused culture-M
Must possess advanced knowledge of
mikrotik routing and switching, firewall, services and troubleshooting
preferred. Advanced knowledge in other network vendor equipment will be
considered-H
Must be an optimistic individual with
a to do attitude and an initiative taker-H
Mandatory Criteria if
Any with no exceptions to hire.
Bsc. Degree in Telecommunications or
related field.
Knowledge of WISP IP network planning
& optimization or other relevant training.
At least 3 years’ experience in IP
Network planning & optimization within an ISP/enterprise environment.
Excellent understanding of WISP
KPI/KQI definitions and calculation methods.
Strong communication skillsStrong
analytical skills and high attention to detail
How to Apply
