ICT Business Systems & Projects Manager Job in Kenya - NTSA

The National Transport and Safety Authority (NTSA) is a State Corporation established through an Act of Parliament; Act Number 33 of 26th October 2012. The Authority is mandated with effectively managing the road transport sub-sector, minimizing road traffic accidents and loss of lives resulting therefrom.

Pursuant to this mandate, the Authority seeks to recruit highly motivated, visionary, dynamic and results oriented candidates to fill the under mentioned positions:


The office holder will be responsible to the Deputy Director, ICT for planning, scheduling, budgeting, execution, and delivery of software and web projects in the Authority.

Key Duties and Responsibilities

  • Ensure the successful completion of all software projects and oversee the people performing work on the projects;
  • Coordinate installation, maintenance, updating and upgrading of the Authority’s
  • software;
  • Ensure effective administration of the Enterprise Resource Planning (ERP) system;
  • Drive innovation and streamline overall testing processes;
  • Work with business units in the key service sectors of the organization to optimize the benefit of the approved corporate applications to the workforce;
  • Learn and understand how the corporate applications work and suggest functionality and process changes to improve efficiency;
  • Coordinate development of work instructions for the use of corporate applications in consultation with business units;
  • Coordinate design and delivery of training packages across the organization in the use of corporate applications, and their practical use as part of the broader job role;
  • Proactively analyze        existing        operational        procedures        and recommend/specify/implement approved changes to maintain/improve efficiency;
  • Coordinate assessment and implementation of software enhancements to ensure the full functionality and benefits of the application are realized;
  • Work closely with systems support staff where software problems or required changes are identified and participate in the testing of software upgrades and modifications;
  • Coordinate ongoing support to users requiring assistance with business applications;
  • Coordinate Preparation, Management and monitoring of the division budgets;
  • Coordinate divisional performance management;
  • Coordinate implementation of ICT policies, procedures, and best practices;
  • Plan, direct, coordinate and design ICT-related activities, as well as provide administrative direction and support for daily operational activities of the division;
  • Coordinate implementation of annual work programmes in line with the ICT Strategic plan; and
  • Participate in the development and implementation of ICT policies, procedures, and best

Qualifications, Skills & Experience

  • Bachelor’s degree in Computer Science, Information Communication Technology,
  • Electronics Engineering or its equivalent qualification from a recognized institution;
  • Master’s Degree in Computer Science, Information Communication Technology, Electronics Engineering or its equivalent qualification from a recognized institution will be an added advantage;
  • Certification in Microsoft Certified Solutions Expert (MCSE), (MCITP), PMI Agile Certified Practitioner (PMI-ACP), Oracle Certified Professional (OCP), Oracle (OCP, OCM, OCE)/ ITIL, Linux/Unix Administration or equivalent qualification;
  • At least ten (10) years relevant work experience, three (3) of which must have been at a middle management position in a large organization;
  • Attended a Management Course lasting not less than four (4) weeks from a recognized institution;
  • Experience in Project Management;
  • Experience in negotiating large contracts and services;
  • Strong communication / customer service skills to resolve problems with stakeholders/users/vendors; and
  • Demonstrated a high degree of professional competence, administrative capabilities and initiative in the general organization and management of ICT 

How to Apply

Qualified candidates should apply in confidence indicating the Job Ref. No. on both the application and envelope to the address below, enclosing CV with full details of educational background and professional qualifications. The application should also have copies of certificates, relevant testimonials and the National ID. Applications may be deposited at the Authority’s Head Office Reception, 316 Upper Hill Chambers, Ground floor, 2nd Ngong Avenue, or posted to;

The Director General,

National Transport and Safety Authority, 316 Upper Hill Chambers, 2nd Ngong Avenue,

P.O. Box 3602-00506,


All applications should be received not later than 5:00 p.m. on Monday 29th May 2023.

NTSA is an equal opportunity employer committed to diversity and gender equality. Youth, Women and Persons with Disability are encouraged to apply. Please note that only

shortlisted candidates shall be contacted. Any form of canvassing shall lead to automatic disqualification.