Billing Officer Job in Kenya

JOB TITLE: BILLING OFFICER

NUMBER OF POST: ONE (1)
TERMS OF SERVICE: PERMANENT AND PENSIONABLE
REPORTING: TO THE BRANCH MANAGER

Job Ref No: TVO/04/2023/008

GENERAL PURPOSE

To ensure an accurate, efficient and effective customer billing is achieved in the company

Responsibilities

  • Promptly generate meter reading books in the billing system according to the approved Billing cycle and send to Information Communication Technology (ICT) officer through the billing system.
  • Promptly confirm from ICT officer, access linked meter reading books in meter reading system and assign to Meter readers.
  • Promptly confirm receipt of submitted meter readings in meter reading system and send to billing system verify Meter reading photograph against the submitted corresponding meter readings and correct submitted mismatched readings in the billing system.
  • Generate Exceptional/Anomaly reports submit to and instruct meter reader to address, collect feedback update submitted information in billing system, record and submit report of noted issues to your supervisor.
  • Generate ad-hoc and or monthly customer water bill(s) per meter reading book send to your supervisor for clearance, collect and send approved bills to ICT officer for onward delivery to customers

Personal Specifications


For appointment to this grade, an officer must have: –

  • Diploma in ICT, Business Management, Business Administration or any equivalent or relevant certificate from a recognized institution.
  • At least three (3) years experience as a billing officer
  • Good communication, interpersonal and time-management skills
  • Proficiency in computer skills

How to Apply

Download and print the job application formfill and hand deliver to the Office of the Managing Director in a sealed envelope indicating the position applied for, reference
number and addressed to:

The Managing Director,
TAVEVO Water and Sewerage Company Ltd,
P. O. Box 6 – 80300,
VOI.

or

Scanned and emailed to recruitment@tavevowater.co.ke Applications should be received on or before 2nd May 2023 at 4.00 p.m.

IMPORTANT INFORMATION

  • Candidates found Canvassing will be disqualified.
  •  Only Shortlisted candidates will be contacted.
  • TAVEVO Water and Sewerage Company is an Equal Opportunity
    Employer