JOB TITLE: BILLING OFFICER
NUMBER
OF POST: ONE (1)
TERMS
OF SERVICE: PERMANENT AND PENSIONABLE
REPORTING:
TO THE BRANCH MANAGER
Job Ref No: TVO/04/2023/008
GENERAL PURPOSE
To ensure an accurate,
efficient and effective customer billing is achieved in the company
Responsibilities
- Promptly
generate meter reading books in the billing system according to the
approved Billing cycle and send to Information Communication Technology
(ICT) officer through the billing system.
- Promptly
confirm from ICT officer, access linked meter reading books in meter
reading system and assign to Meter readers.
- Promptly
confirm receipt of submitted meter readings in meter reading system and
send to billing system verify Meter reading photograph against the
submitted corresponding meter readings and correct submitted mismatched
readings in the billing system.
- Generate
Exceptional/Anomaly reports submit to and instruct meter reader to
address, collect feedback update submitted information in billing system,
record and submit report of noted issues to your supervisor.
- Generate
ad-hoc and or monthly customer water bill(s) per meter reading book send to
your supervisor for clearance, collect and send approved bills to ICT
officer for onward delivery to customers
Personal Specifications
For appointment to this
grade, an officer must have: –
- Diploma
in ICT, Business Management, Business Administration or any equivalent or
relevant certificate from a recognized institution.
- At
least three (3) years experience as a billing officer
- Good
communication, interpersonal and time-management skills
- Proficiency
in computer skills
How to Apply
Download and print the job application form, fill and hand deliver to the Office of the
Managing Director in a sealed envelope indicating the position applied for,
reference
number and addressed to:
The Managing Director,
TAVEVO
Water and Sewerage Company Ltd,
P.
O. Box 6 – 80300,
VOI.
or
Scanned and emailed to recruitment@tavevowater.co.ke Applications should be
received on or before 2nd May 2023 at 4.00 p.m.
IMPORTANT INFORMATION
- Candidates
found Canvassing will be disqualified.
- Only
Shortlisted candidates will be contacted.
- TAVEVO
Water and Sewerage Company is an Equal Opportunity
Employer