Vacant Position: Analyzer Sales & Service Lead
Location: Nairobi, Kenya
Reporting to: Director (Sales & Operations)
Our client, a leading provider
of industrial automation and process control solutions in the region is looking
for a Senior Service & Sales Engineer to join their dynamic team.
The role holder will be responsible
for operational expansion and technical coordination within the East African
region.
Job Purpose & Summary: The selected candidate will be the technical focal
point with existing and potential Analyzer customers pertaining to Sales and
Service support.
The Senior Service & Sales
Engineer shall conduct training, maintain customer relationships, conduct site
maintenance & installation services, offer technical support, and oversee
quality improvement exercises.
Key Responsibilities and Duties
To perform site visits within East Africa, mainly in
Kenya, to identify and generate new prospects.
To drive analyzer sales and service business within
East Africa.
Pipeline development and management of partners
along with maintaining reporting and visibility into performance against all
revenue and activity KPIs.
Research market trends and advise on new products
and opportunities that can be ventured into for an increase in revenue.
To perform commissioning/troubleshooting support on
analyzers.
Complete accurate service records both
electronically and manually
Liaise with the supervisor to coordinate ongoing
operations and expansion of operations.
Develop business penetration strategies and share
projections to achieve set targets from various industries.
Understand and convey complex customer requirements
on both a business and technical level and provide solutions that translate
into business.
Attend trade and industry consumer events along with
networking activities along seminars and other meetings.
To be able to review and recommend analyzers’ spare
parts and maintenance activities.
Proactively participate in the quality systems and
quality improvement
Provide first-line technical and strategic advisory,
maintenance, & installation support to customers, communicate solutions or
actions, and take ownership of the same.
Perform visual final inspection (QA) and
recommend/order/replenish parts for service.
Providing training/demo to customers on Yokogawa
Products
Qualifications:
Education / Knowledge and Experience
Candidates should have an engineering background,
qualified & specialized in Electronics/Instrumentation/Chemical
Engineering.
Shall have 8+ years of experience in
analyzer-related work such as design, engineering and maintenance procedures,
calibration, troubleshooting, testing and commissioning, and training on a
diverse range of analyzers like Liquid, Gas analyzer, etc.
Competency and Technical Skills
Must be conversant with a few process applications,
and able to design appropriate sampling systems.
Shall be able to understand and troubleshoot
analyzers’ sample conditioning systems.
Trouble-shoot and resolve analyzer-related problems.
Shall have sufficient experience in handling
different models of analyzers. Hands-on analyzers shall be an advantage.
Knowledge of Field instruments and analyzers shall
be an added advantage.
Strong problem-solving skills, critical thinking,
excellent analytical ability, strong judgment, and the ability to deliver high
performance and high levels of customer satisfaction.
Adhering to Principles and Values
Deciding and Initiating Action
Must be able to work under extreme pressure.
Very high work ethic and personal integrity
Discreet
To apply visit ats.flexi-personnel and
submit your application or send your CV to careers@flexi-personnel.com by 30th
May 2023.
Indicate Analyzer Sales &
Service Lead as the email subject.
Our client is committed to
creating a diverse environment and is proud to be an equal-opportunity employer.
NB: Flexi Personnel does not
charge candidates for job placement.