Job Advert: Digital, Offset and Flexo Printing Sales Reps & Customer Service Reps
A printing and packaging
company that has been in operations for more than 40 years and is one of the
leading suppliers of high-quality printing and packaging products is looking
for qualified candidates to fill positions of Digital, Offset and Flexo
Printing Sales Reps and Customer Service Representatives.
Reporting to the Sales Manager,
the Representatives will prospect, develop new business, and use a consultative
sales approach in an assigned territory to sell corrugated printing and
packaging products to clients and customers.
The sales rep will actively
participate in the company’s sales strategy and establish partnership
relationships with our customers and future customers.
Heavy emphasis on prospecting,
relationship development, utilizing value-based selling.
The sales process will include
collaboration with dedicated customer service representatives and the
manufacturing team, to meet or exceed customer expectations.
Duties and Responsibilities
- Keeping an updated and accurate list of prospects and accounts
- Will grow the company's market share both within a potential
existing customer account base and new customers.
- Have initiative and the ability to focus on opportunities and
provide the customer/prospect solutions.
- Analyzing and qualifying prospective accounts
- Conducting initial contact and subsequent sales calls to
accounts, selling, and establishing relationships necessary to produce
first time and repeat business
- Responsible for overall account management, which may include
recordkeeping, credit applications, forecasts, budgets, and credit
collections from overdue accounts.
- Assist in negotiation and renewal of sales contracts with
clients.
- Liaise with plant production teams and quality team in
handling complaints. Ensure customer satisfaction in terms of product
quality, price, and service.
- Maximize our selling prices while respecting our production
costs compared to those of our competitors.
- Produce on a weekly / monthly basis a follow-up report on
customer visits and customer complaints.
- Work together with the customer service representatives to
the satisfaction of our customers.
- Perform any other task (s) assigned by line manager
Required Qualifications, Qualities and Experience:
- Minimum degree or diploma in any business-related courses
- Excellent knowledge and extensive experience in computer
applications, MS word, Excel, and access
- At least two (2) years’ experience in the sale of corrugated
printing and packaging products and background in digital offset and Flexo
printing.
- Recognized ability for teamwork
- Ability to quickly establish business partnerships and
harmonious relationships with various stakeholders.
- Strong analytical skills.
- Excellent written, oral communication and presentation
skills.
- Ability to work well under pressure, self-motivated, time
management and commitment to their individual and team’s success.
- Ability to use independent judgment in negotiating sales
agreements and be able to exercise expertise with difficult or sensitive
accounts.
- Ability to develop structured action plans.
- Commitment to outstanding customer service with a
results-oriented attitude.
How to Apply
If you meet our qualifications
and experience and you are looking to make a difference in a dynamic team, you
are hereby invited to make your applications to hr@cl.co.ke on or before 30th
April 2023.
Only shortlisted candidates
will be contacted
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