Job Title: RECEPTIONIST ASSISTANT
Purpose of the job
This is the entry and
training grade for this cadre. An officer at this level will be deployed at the
main reception area in any of the OAG offices.
Duties and
Responsibilities
- Receive
and direct visitors to relevant offices;
- Issue
newspapers to staff;
- Close
and open of main doors;
- Maintain
cleanliness at the reception area.
Qualifications
- Kenya
Certificate of Secondary Education mean grade D+ or its equivalent with at
least a C- in English or its recognized equivalent qualification;
- Reception
/Telephone operator course from a recognized institution lasting not less
than
- one
month;
- Attended
a course in Customer Care and Effective Receptionist from a recognized
institution lasting not less than (1) month;
- Proficiency
in Computer Applications.
Core Competences
- Office
Administration – Knowledge
of administrative activities that are related to financial planning,
record keeping and billing, personnel, procurement and logistics, within
the office.
- Report
Preparation – Knowledge
of the process of gathering data, compiling information and preparing
reports and statements in various fields within the Office.
- Ethical
– Understand
ethical behaviour and public-sector practices. Ensure that own behaviour
and behaviour towards others is consistent with these standards and aligns
with the values and ethical standards of the Office.
- Effective
Communication – Speak,
listen, and write in a clear, thorough, and efficient manner using
appropriate and effective communication tools and techniques. Speak
eloquently and engagingly to visitors, in meetings, in one-on-one
situations as well as in small and large groups. Listen, be receptive to
the counterpart and adapt to the situation. Adjust the message to the
recipient.
How to Apply
Closing date: 5th May 2023