Life Agency Training Assistant
PURPOSE:
The incumbent shall assist the Training
Manager- Life Agency in driving improved performance in line with the set
production standards through training, coaching, and mentorship of all the
sales teams within life subsidiary. To drive quality business acquisition by
regularly training and testing on the products features and benefits for all
the products offered by the group and to support the Business Development team
in selection and recruitment of quality manpower.
Key Responsibilities
- To provide support in
coordinating internal and external training programmes;
- To assist in developing training
manuals that target tangible result areas using purposeful training
methods;
- To assist in evaluation of sales
team’s output in key result areas to ensure training is meeting the
overall business objectives and improving performance;
- Identify gaps and train on soft
skills;
- To provide training, coaching and
mentorship to all the sales channels within life subsidiary;
- To equip the entire sales team
with the necessary sales skills required for improved performance such as
proper presentation skills, negotiation skills and soft skills;
- To help improve persist ency and
retention levels through continuous engagement with the sales team;
- To support the sales team in
procuring quality business in line with the set objectives through
continuous training on market identification, targeting marketing and
market development;
- To ensure adherence to compliance
and regulatory directives;
- To support the Business
Development function in selection, recruitment and retention of quality
manpower resource;
- To interpret and ensure adherence
to both HR and regulatory policies as amended from time to time;
- To assist in identification and
assessment of the training needs of the agency workforce;
- To assist in development of
individualized and group training programs to address specific business
needs;
- Drive our brand values and our
philosophy during all the training and development activities;
- Coordinate activities between
external training vendors and group learning function for holistic
approach to training;
- Keep updated on training trends,
developments and best industry practice; and
- Any other duties as may be
assigned by the Training Manager Life Agency from time to time.
Academic, Professional
and Technical Competencies Required:Essential
Knowledge/Skills and Experience Required: •
Up to 3 years of relevant experience •
Knowledge and experience of content delivery methods •
Computer literate in MS Office and other office applications •
Excellent communication and presentation skills •
Team building skills Desirable Knowledge/Skills and Experience Required: •
Excellent interpersonal & Presentation skills •
Prior work experience as a Unit Manager or Agency Manager in Life Assurance •
Technical competence in insurance •
Basic knowledge of regulations by AKI and IRA |
Special Position Requirements
(Optional section: any travel, security, hazard or related special conditions
which apply to the position) |
The role
holder may be required to travel to distant branches or wherever the Company
has interest.Role holder may be required to work extended working hours to
ensure jobs are completed on schedule and to specification |
How to Apply
If you have the aforementioned professional
and academic qualifications and you are ready to execute the above mandate,
strictly apply through: https://cic.co.ke/career/ clearly
indicating the position being applied for.
The application should reach us by close of
business on 28th April 2023. Please
note only short listed candidates will be contacted. If you do not hear from us
by 31st May 2023 consider
your application unsuccessful.