Technical Support Engineer Job in Kenya

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Technical Support Engineer Job in Kenya

Job Title: Technical Support Engineer

Industry: IT

Location: Nairobi

Gross Salary: Ksh 50k – 60k

Our client in the Technology Industry is looking to hire a Technical Support Engineer to be tasked with visiting and supporting potential customers and relevant stakeholders to transfer knowledge and marketing experience.


·  Build customer relationships and increase customer satisfaction

·  Prospect activities and proactively collect the necessary market information and feedback to obtain a competitive advantage

·  Provide technical support to customers, and site visits/inspection when necessary.

·  Provide on-site commission when necessary and UAT.

·  Prepare quotations, configurations and calculations of orders and projects

·  Organize and participate to exhibitions, seminars, and meetings

·  Prepare products technical presentations and Trainings.

·  Deliver weekly and monthly reports.

·  Diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

Education and Skills

·  A Bachelor’s degree in IT.

·  Ideally the successful candidate will have proven experience in the industry with technical knowledge of how systems work.

·  Fluency in English.

·  Effective communication and business acumen

·  Customer-focused with the proven ability to collaborate across diverse markets and forge relationships.

How to Apply

If you are up to the challenge and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Technical Support Engineer) to before 24th March 2023.

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