Quality Assurance Officer Job in Kenya

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Quality Assurance Officer Job in Kenya

Quality Assurance Officer


Implement University’s policies, procedures and processes for quality assurance and enhance quality professional services to students, staff, and external stakeholders.

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Key Responsibilities

  • Collect data and generate reports for monitoring performance of teaching and learning process in the University.
  • Collect data and generate reports on student feedback to facilitate enhanced teaching and learning performance.
  • Meet quality assurance financial objectives by estimating requirements; repairing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Participate and collaborate with other University units to develop and implement quality assurance policies and procedures in the University.
  • Support the Schools and campuses quality assurance representatives assure quality in delivery of services, teaching, and learning, and supporting infrastructure and resources.
  • Monitor performance of the quality management system
  • Produce data and reports on performance of the University quality management system.

  • Disseminate the requirements of the accrediting commissions on new degree proposals.
  • Conduct regular audits and evaluations of service delivery to identify areas of improvement and ensure compliance with university standards.


  • Bachelor’s degree in Statistics, Education, Operations management, or a related field
  • A Master’s degree in Statistics, Education, Operations management, or a related field is an added advantage.
  • Minimum of 2 years of experience in service delivery, quality management, or quality assurance, preferably in a higher education setting
  • Good communication skills and experience in report writing

How to Apply

Interested candidates who meet the above requirements should submit an application letter indicating current and desired salary, a detailed CV including three referees, academic and professional certificates, and a clear copy of your Kenya National ID and iTax certificate via email to hrjobs@kcau.ac.ke by 25th March 2023.

Only shortlisted candidates will be contacted.

The subject of your email should read: QUALITY ASSURANCE OFFICER

Head of Human Resources,
KCA University,
P.0. Box 56808-00200,
Nairobi, Kenya
Website: www.kcau.ac.ke

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