Senior Manager M-Pesa Credit and Savings
Key Responsibilities
- Identify,
design, test and develop the lending platform features and road map items
to ensure the lending platform is usable by the different users and meets
the requirements of the different products and stakeholders.
- Identify
opportunities in the enterprise credit and savings space and beyond for
innovation, enhancements and re-invention.
- Define
the long-term strategy and road map for the lending platform and
enterprise credit & savings.
- Articulate
market requirements, consumer trends and opportunities in the credit and
savings space.
- Create
user cases and detailed product roadmap documents to articulate desired
features and functionalities to Developers and Designers.
- Develop,
test and bring new products to market by analyzing proposed product
requirements and product development programs.
- Provide
technical & thought leadership throughout various stages of solution
lifecycle -planning, design, specification, implementation and launch.
- Develop
pricing strategies and product policies.
- Actively
input and support the regulator engagement to ensure products and are
compliant and continue to meet regulator changing requirements.
- Identify,
engage and manage key partners in the execution of the enterprise credit
and savings and entire lending platform road map items.
- Drive
product growth strategy and execution on current and future products.
Key Performance
indicators
- Revenue
KPIs assigned to the squad as a contribution to the tribe revenue KPIs.
- NPS
of the product category.
- Upward
trajectory on Credit and Savings revenue.
- Develop
strategic partnerships that will support the achievement of the strategy
in coordination with other Financial Services Departments.
- Proper
management of ongoing relationships with existing and new partners within
the Payments Industry.
- Initiate,
negotiate terms, and maintain the comprehensive partnerships and
contractual agreement process.
- Keep
track of partners’ fulfilment of contractual obligations and ensure the
company is providing the required support for them to do so.
- Maintain
consistent communication and build positive brand partner rapport.
- Ensure
all engagements with regulators are well managed.
Qualifications
- Bachelor’s
Degree from a recognized university preferred but not limited to
commercial disciplines.
- 5
years of professional experience with and at least 3 years’ experience in
a Telecommunications company handling partnerships, business development
and strategy formulation.
- Demonstrates
basic understanding of Digital Credit and Savings Products.
- Experience
in Digital Financial services.
- An
understanding of Systems in the delivery of solutions to customers.
- Analytical
bent of mind, structured thinker with strong business acumen.
- Self-starter
with exceptional people, presentation and communication skills.
- Uses
data and research to make decisions that are competitively and financially
robust.
- Balances
current and future needs.
- Thinks
and acts like an owner of the business.
- Acts
in line with legal, regulatory, professional and ethical standards.
- Targets
effort and resources on high-value, high impact activity.
- Focuses
on achieving maximum performance and driving continuous improvement.
- Thinks
about processes and problems cross-functionally and end-to-end.
- Uses
knowledge of products, technology, process, systems and policy to solve
problems.
