Vacant Position: Relationship Manager
Reporting
To: Head of Sales & Marketing
Location: Kenya
(Nairobi)
Our
client is a leading financing institution that works with SMEs and smaller or
mid-sized Corporates providing them with short-term working capital solutions
based on Supply Chain Finance principles.
They
aspire to grow in the field of Supply Chain Finance and seek to continually
provide innovative approaches to SME lending that will make a large impact and
change the financial landscape.
To
achieve that, they are looking to hire a competent Relationship Manager.
Job
Purpose: To drive sustainable business and financial growth of the
organization through new business generation, development and growth while
forging strong relationships with clients in line with the company mission,
vision, strategy, policies, culture, corporate governance, and image.
This
will ensure overall sustainability and profitability to maximize shareholder
value.
Duties and Responsibilities
· Identifying
new market opportunities and mapping them for uptake in the business.
· Recruiting
quality clients according to the product guidelines and in line with the
company policies and guidelines.
· Promoting
the company’s products and/ or services and ensuring set sales targets are met.
· Establishing
and monitoring the performance of all product lines to ensure customer
satisfaction.
· Ensuring
profitable portfolio growth to maximize returns and minimize costs.
· Working
and interfacing seamlessly with other departments (specifically Credit Risk and
Operations) as may be required to ensure congruence.
· Ensuring
proper documentation of all clients under review at all stages of the sales
process.
· Conduct
regular client visits and build long-term relationships with new and existing
clients.
· Forecasting
and tracking key account metrics and monitoring and analyzing customers’ usage
of the company’s Supply Chain Finance (SCF) products.
· Preparing
weekly, monthly, quarterly, and annual reports and any other business
development-related reports as may be required by the supervisor.
· Scanning
the market and providing market intelligence that would inform product
innovation and decision-making.
· Talent
management, inspiring, coaching, mentoring, developing and evaluating the
departmental team to achieve the highest levels of performance.
Key
Performance Indicators
· Achievement
of set client and portfolio targets.
· Customer
satisfaction.
· Positive
business image – building and enhancing the company brand in Kenya.
· Maximum
returns at minimum cost.
Qualification,
Experience, Skills, and Traits
· Bachelor’s
Degree in any Business-related field.
· At
least 5 years of relevant experience in Banking/SME lending with a financial
institution or Non-
· Banking
Financial Institutions (NBFIs).
· Knowledge
and networks in any of the following sectors are an added advantage:
·
Health/Medical
·
Agriculture
·
Logistics
·
Printing and Stationery
Functional
Skills
· Business
development strategies skills.
· Excellent
communication skills.
· Presentation
skills.
· Legal
appreciation.
· Negotiation
skills.
· Interpersonal
skills.
· Risk
assessment skills.
· Analytical
skills.
· Public
relations skills.
· Conflict
resolution.
· Change
management skills.
· Proficiency
in the use of Microsoft Office.
· Application
and exploitation of IT.
· Leadership
skills.
Professional
Skills
· Credit
risk assessment
· Sales
skills
· Relationship
management
· Customer
care
Critical
Competencies
· Passion
for Growth.
· Change
catalyst.
· Customer
focus.
· Ownership
& accountability
· Team
commitment.
· Winning
relationships.
· Delivering
the promise.
How to
Apply
To
apply, kindly submit your application on our Applicant Tracking System (ATS) at ats.flexi-personnel.com by
3rd MARCH 2023 under the RELATIONSHIP MANAGER – KENYA job posting.
All
applicants are advised to adhere to application guidelines for consideration.
Only
shortlisted candidates will be contacted.
NB:
Flexi Personnel does not charge candidates for job placement.
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