Quality & Compliance Manager Job in Kenya

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Quality & Compliance Manager Job in Kenya

Quality & Compliance Manager

Job Function

  • Lead the quality and compliance function, and its implementation across the organization.
  • Ensure proper internal controls are in place to mitigate against quality & compliance risks by independently assessing the control environment.
  • Work in collaboration with the Managing Director and management team to promote a value-based compliance culture through communication and training initiatives.
  • As the Risk Champion, support the business to proactively identify and manage risks in all aspects of the business unit’s strategy and operations,
  • Advise the management team in the business on risks associated with emerging business strategies and pragmatic options for risk mitigation.

Key performance areas:

Quality Assurance

  • Accountable and responsible for the company’s Quality Management System
  • Oversee self-inspections of Surgipharm Limited facilities – Nivina Towers, Kings Business Park and Surgipharm Limited Mombasa Branch.
  • Ensure third-party qualification and oversight.

  • Develop and review Quality documents including SOPs, GDP deviations, validation reports etc.
  • Observe and comply with the Company Standard Operating Procedures (SOPs).
  • Observe and comply with WHO, Local and relevant regulatory standards set on Good Distribution Practices and Good Storage Practices (GDP & GSP).
  • Observe and comply with Health and Safety Requirements of Kenya and compliance with International Standards.
  • Act as a backup in the absence of the QA Officer for receipt & release of pharmaceutical products as per advice from Principal Companies
  • Create and deliver quality related internal trainings related to GDP.
  • Ensure final disposition for returned, recalled, and rejected products and responsibility to accept returns into saleable stock in lieu of warehouse manager.
  • Ensure third-party qualification and oversight.
  • Coordinate product recalls and handle technical complaints with the help of the warehouse manager, branch manager Mombasa and regulatory affairs manager.
  • Report metrics and trends of product complaint program and other quality systems as assigned.
  • Participate in compliance processes, procedures, audits and CAPAs.


  • Ensure annual ABAC certification and conflict of interest declaration is undertaken by staff.
  • Drive accountability throughout the organisation toward greater business transparency.
  • Ensure and effective Compliance and whistle-blowing culture & programme.
  • Partner with Management team to proactively assess and manage risks in a way that enables the organization to deliver sustainable business growth.
  • Accountable for ensuring proper internal controls are in place by independently assessing the compliance framework.
  • Report all major or critical audit findings/non-compliance (from internal, national authority, customers and principal audits) to the head of the business and Imperial central team as soon as its identified.
  • Coordinate and interact with all other staff involved in risk identification and management at the operation and interface with the relevant functional risk owners to obtain risk information and/ or assistance.
  • Ensure principal specific requirements (contracts, code of practice, quality agreements) are complied with, in including these in written controls
  • Custodian of the business risk register.
  • Ensure effective Risk Management Committee meetings are undertaken per agreed frequency and agenda.

Nature of position

  • Permanent

Qualifications required:

  • Bachelor’s Degree or equivalent.
  • Diploma holders with more than 5 years relevant work experience will be considered.
  • 4 – 6 years of relevant work experience in the pharmaceutical industry
  • Audit/ risk management experience.
  • Quality Management Systems/Internal Audit Auditor certification will be an added advantage.
  • Pharmaceutical license is preferred.

How to Apply

To apply job click here.

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