Portfolio Administration Officer
Job description.
The Officer is responsible
for ensuring compliance of all schemes with the relevant authority and
maintaining proper records of members. The role holder also ensures that
members are advised on their retirement benefit options at the point of
withdrawal and compute and process the benefits of the members.
Key Responsibilities:
- Assist
in Preparing, reviewing and updating legal documents, operations &
training manuals.
- Ensure
that administration agreements for all schemes are filed with the
regulator and copies are on respective files
- Ensure
compliance with the Trust Deed & Rules, regulatory requirements as
laid down by regulatory bodies including Retirement Benefits Authority
(RBA), Kenya Revenue Authority (Income Tax), Capital Markets Authority
(CMA) and self-regulating bodies such as Association of Retirement
Benefits Schemes (ARBS).
- Liaise
with fund managers and custodians.
- Prepare
and present quarterly reports to the various boards of trustees/ scheme
trustees quarterly.
- Maintain
scheme minutes.
- Keep
and updating records of all members.
- Attend
trustee meetings on administration issues.
- Ensure
that statements to members and trustees are done and dispatched promptly
as laid down in the trustee work calendar.
- Ensure
that computations of members’ withdrawal benefits are done correctly
- Ensure
that enquiries from intermediaries and clients are addressed fully and
promptly.
- Account
for un-remitted contributions and informing RBA of the same quarterly
- Maintain
an updated register of all clients; fees invoices to all clients to be
sent regularly based on the agreed charging method.
- Account
for un-remitted contributions and informing the RBA of the same quarterly.
- Calculate
Individual transfer and total surrender values of scheme winding up.
- Liaise
with auditors of various schemes for smooth audit.
- Organise
and conduct client’s visits to enhance customer service management.
- Ensure
that schemes transferring from other administrators are fully compliant
- Constantly
review and recommend enhancements/development to the system.
Job Requirements:
- Bachelor
Degree in Commerce, Mathematics, Statistics or related discipline from a
reputable university.
- Professional
qualification(s) in Finance e.g. CPA (K), ACCA or equivalent is considered
added advantage.
- At
least four (4) years’ experience in retirement benefits/schemes
administration.
Competencies
- Excellent
communication and presentation skills including ability to develop
proposals, concept papers, position papers as well as write reports and
prepare relevant publications.
- High
level interpersonal and cross-cultural skills, including ability to build
alliances and collaborative relationships with sensitivity to diversity.
- Must
be a self-starter, highly organized, and able to work well with people at
all levels in the organization.
- Strategic
thinking and problem-solving skills
- Analytical
and creative thinking skills
- Project
management skills
- Strong
persuasion and negotiation skills
- Strong
business acumen / business orientation
- Good
customer relationship management skills (internal and external customers
How to Apply
