Job Title Manager, Revenue Inventory
Location Nairobi,KE
Organization Name Kenya
Airways
Department Description
Commercial
Brief Description
The role holder will be
responsible for leading, planning, and managing the Revenue Optimization
function on all KQ operated Passenger flights. This entails Optimizing route
profitability through employing progressive revenue management practices and
innovatively incorporating changes in customer trends in demand and seat
inventory management. The holder is also responsible for driving the delivery
of passenger demand input for the yearly budgets, periodic rolling revenue
forecasts and 5-year business plans. Additionally, the role holder will oversee
the strategic direction of Revenue Management Groups, and Flight Disruptions
and Revenue Enhancement sections to competitively position Kenya Airways in the
market to ensure Customer satisfaction, retention, and growth of the airline’s
market share in line with the growth ambitions of the company.
Detailed Description
Principal Accountabilities
(KEY Performance areas): Area Accountability (Responsibility Revenue
Maximization
• Exceed Budgeted Network
RASK (Revenue per Available Seat Kilometer) as per the company’s budget.
• Deliver Budgeted Route
Revenue as per the company’s Revenue Budget, this includes budgeted Groups’
Revenue.
• Optimize network seat
factor through ensuring the KQ network Demand is correctly captured.
• Define KQ network Flight
seat inventory strategy, capacity management, priorities and initiatives for
the Inventory and Groups team.
• Drive weekly performance
management meetings with the Commercial Leadership team to signal revenue
related opportunities, concerns, and risks. Network redesign and optimization
• Continuously optimize
use of business resources to drive productivity and increase the budgeted Route
Contribution Margin and reduce cash burn
• Design and manage a
robust and progressive Capacity Optimization process to ensure capacity
discipline that matches passenger demand.
• Drive and improve
efficiencies in the management of Flight disruptions to deliver excellent
Customer Satisfaction. Operational Excellence
• Define the yearly KQ Network
Passenger Route Revenue budget, 5year business plan and deliver periodic
rolling revenue forecasts to drive business decisions
• Define and implement the
regional group acceptance policies and guidelines across all markets in the KQ
Network. • Ensure competitiveness of Groups’ pricing to drive revenues and grow
market share across the KQ network.
• Ensure tooling evolution
and accuracy of revenue management tools.
• Managing denied boarding
and Cost center costs within the approved budgets. People and Culture
• Promote teamwork and
staff development through training, coaching and assigning special projects.
• Improve productivity and
decision-making ability of direct reports through the identification,
development, and/or implementation of Revenue Management processes/procedures,
and management information (MI) enhancements in support of commercial
priorities and initiatives.
• Identify, build, and
maintain employee skill sets necessary to optimize performance. Communication
& Stakeholder Management
• Direct, Monitor and
guide sales teams in Route inventory strategies and policies and ensure network
generation of passenger numbers and revenues in line with the budget while
promoting Kenya Airways market share.
• Optimize network
capacity through guiding and advising OCC and Network planning on decisions
regarding route capacity in line with Passenger demand.
• Guide and collaborate
with Pricing, Interline, RM Systems and Distribution and Commercial Analysis
teams on Route Inventory strategies and policies in order to drive route
performance.
• Collaboration with
Finance team on performance related topics and reporting, Forecast and
Budgeting processes
Job Requirements
Knowledge and Experience:
Qualification (Minimum) A professional degree with strong emphasis on a
business-related field e.g., Statistics, Economics, Mathematics or Commerce.
Master’s degree is an added advantage. Additional Qualifications (Technical)
In-depth understanding of
Revenue Management principles, systems and tools, including price elasticity
and stimulation, supply and demand in the airline industry.
Ability to integrate
Origin & Destination(O&D) view in management of flights Prior
experience in project management Years of Experience (Minimum) 8 years’ airline
working experience in a Commercial area, 4yrs of which should be in Revenue
Management 4 years of Management experience in a Commercial area.
Additional Details
Other Skills
• Strategic, drives for
results and maintains a clear view of the bigger picture. • Commercial
orientation • Entrepreneurial skills
• Revenue and cost
conscious
• Customer focus
• Decisive and confident
and result oriented.
• Experience in making adept presentations for Senior
management
How To Apply
CLICK HERE TO APPLY
If you fit the profile,
then apply today. Please submit a copy your detailed Curriculum Vitae here only
by Friday, 17-Feb-2023. Due to
the volume of applications that we receive, only short-listed candidates will
be contacted. Kenya Airways is an equal opportunity employer.
