Position: HR & Corporate Services Manager
Location: Nairobi
Reporting
To: Managing Director
Our
client, PACIS Insurance Company Limited is a financial institution regulated by
IRA which has been in operation for over 15 years in the Kenyan market.
The
company is an initiative of the Catholic Church which offers a wide range of
insurance products within the General and Medical Insurance classes.
To
pursue its goals and purpose effectively and efficiently, the company is
looking for an experienced individual to join their team as a HR &
Corporate Services Manager.
Job
Summary
The
job holder is responsible for the strategic oversight and operational
management of the human resources, company secretarial, administration, and
procurement functions in line with company mission, vision, values, and
strategic plans.
The
purpose of this role is to develop a well thought out HR and corporate services
road map while considering resources required to successfully implement it.
The role holder will advise, guide and share insights with leadership and the board on all HR matters.
In
addition to aligning HR agenda to the corporate objectives, the role holder
will offer company secretarial services and oversee administration services.
Key
Responsibilities and Duties
Define
& Execute HR and People Strategies:
· Designs
and implements the HR strategy that is aligned to the overall Group business
Strategy.
Sets strategic direction for related group of practices.
· Develops
a clear roadmap with specific deliverables supporting HR, Administration and
corporate services success.
Management
Effectiveness:
· Upskills
management in HR for non-HR line management duties.
· Guides
management in developing clear departmental objectives and KPIs.
· Oversees
the process of performance management and supports all staff in ensuring the
corporate goals are met.
· Takes
charge of performance management/improvement plans and delivers real time
feedback to the CEO.
· Leads
discipline management by enforcing, coaching and consequence management.
· Supports
leadership in embedding the desired culture and behaviors supporting key competencies.
· Holds
first line managers accountable for managerial work involving selection,
performance management and talent management.
· Partners
with the other business leaders to ensure standard HR systems, processes,
policies, procedures, plans, and programs are in place and effectively utilized
(compensation, employee relations, staffing, performance management, etc.).
· Establishes
timely and appropriate Operating Agreements/SLAs with service providers.
· Applies
and tracks key performance metrics through an established scorecard to ensure
the effectiveness of service delivery and alignment to achieve business
strategy and goals.
· Compliance
with all labour law, Occupational Safety and Health and other statutory
requirements.
Training
& Development:
· Actively
identifies critical skills and competencies while updating the organization’s
competency library.
· Develops
a simple framework to help employees identify their competency gaps and a plan
to close the gaps.
· Innovate
ways to build a learning organization with minimal resources.
· Put in
place initiatives that make Pacis a learning organization.
· Develop
training plans in line with the skill gaps identified and/or the skills staff
needs to acquire to meet changing business needs.
Performance,
Talent Management and Succession Planning:
· Partner
with other senior management team members to drive integrated talent
management, development, compensation, and performance management strategies to
build internal and external talent pipelines, ensuring a sustainable bench of
growing and ready now talent for key positions for the organization.
· Ensure
performance and talent management drive the achievement of business goals
through objective and development plan setting, performance appraisals and
talent development.
· Implement
business functions succession planning / talent management plans that support
business goals.
· Drive
strategies and programs that allow the organization to attract and retain the
best-in-class talent and differentiate reward the high performers. Leads the
execution of talent retention programmes in the organization.
· Ensure
People Managers use tools effectively to assist individual and team performance
improvement at all levels.
· Conduct
investigations and maintain records; represent the organization at hearings and
advise management/Board in appropriate resolution of employee relations issues.
· Maintain
the work structure by updating job requirements, job descriptions and
maintaining organisation staff establishment. Conducting and analyzing exit
interviews and recommending changes.
Employee
Engagement and culture:
· Define
a style of work for PACIS and together with management, develop a reward
mechanism to reinforce positive behavior.
· Open
feedback channels so that all employees actively participate in sharing their
‘ideal’ workspace and success stories.
· Establish
and maintain effective win – win working relationships with employees and their
representatives through an environment that fosters communication and
cooperation.
· Promote
and foster a culture and environment that is productive, open, empowering,
safe, and equitable and coach others to behave and make decisions in line with
Pacis’s core values.
· Initiates
and sustains continuous dialogue with leaders on change issues, and partners in
exploring options for resolving the issues.
· Develops
and implements change plans, managing the business readiness to change and the
existing and new strategic and cultural issues. Monitors the execution of the
business case for change against agreed metrics. Proactively “feels the pulse”
of the organization and actively engages the leadership into action.
Corporate
services (Company secretarial, Procurement & Administration:
· Ensure
that personnel records are up to date.
· Develop,
review, and implement strong administrative and purchasing systems.
· Develop
and maintain a robust suppliers (pre)qualification system.
· Design,
review and oversee the implementation of procurement policies and procedures.
· Establish
a clear inventory management system and maintain optimal inventory levels.
· Review
and develop contracting strategies through analysis of the value chain and
identifying new opportunities for procurement efficiencies.
· Conduct
market surveys and analysis to assist in procurement monitoring and forward
planning.
· Deliver
efficient and effective front office and administrative services to both
internal and external customers.
· Sources
affordable but effective e-board management solutions
· Maintain
statutory books, including registers of shareholders and directors.
· Scribes
all committee and board minutes as guided by the board charter and other
legislative documents.
· Prepare
agendas and Compiles board and committee packs for circulation to the directors
at least Seven days to the meetings.
· Circulates
annual board calendar of events/meetings including workshops and retreats.
· Plans
annual board reviews/Evaluation and trainings.
· Consults
and sets calendar invites for committee and board meetings.
· Liaising
with shareholders to organize shareholder meetings and the company’s Annual
General Meeting (AGM)
· Take an
active role and provide valuable input to the management and boards decisions
related to share issues, company valuations and mergers.
Minimum
Requirements
Education,
Experience & Knowledge
· MBA and
bachelor’s degree level education or equivalent.
· Advanced
Diploma in HR.
· Certified
Public Secretary (CPS K).
· At
least 8 years’ experience in Generalist HR or as a Specialist in any of the key
HR functional areas with at least 4 years in a management role.
· Accreditation
with relevant Professional body.
· Proficiency
in Core HR Skill Areas: HR Planning & forecasting, Talent acquisition and
development, OD & Change, Reward Management, Employee Relations,
· Sound
understanding of Local labour/employment laws,
· Proficiency
in Organization Effectiveness Practice Areas: Integrated Talent Strategies
· Development/Implementation,
Change Planning/Management, Capability Development, Human
· Capital
Management, Organization Design, Performance Management/Culture Change, and
Team Effectiveness
· Proficiency
in consulting, coaching, strategic solution development, facilitation, and
design, influencing skills.
· Excellent
communication skills
· Business
Acumen (understanding of the business, performance drivers and long-term direction)
· Understanding
Financial & Non-Financial Business results, & the HR / People impact.
· Ability
to maintain links with external networks (E.g., IHRM, FKE, DIT ICPSK LSK ICPAK
etc.)
Skills
& Competencies
· Confidentiality,
Analytical thinking, Ability to collate data, information and make informative
observations, Strategic perspective, Emotional intelligence, Customer service
orientation,
· Understanding
of financial/investment markets, Leading change, Relationship building and
people management skills and Managing diversity.
How to
Apply
To
apply visit ats.flexi-personnel.com and
submit your application or send your Resume to executive@flexi-personnel.com by
14th February 2023, indicating HR & Corporate Services Manager as the email
subject.
NB:
Flexi Personnel does not charge candidates for job placement.