Head Program Management
JOB DESCRIPTION:
The Head of PMO is
responsible for ensuring that Cellulant’s programs and projects are planned,
managed, and governed in a consistent, transparent, and disciplined manner. The
position requires experienced program management professionals with the right
mix of relevant experience and skills, and ability to flex between the
strategic and the tactical engagement and a high level of energy and
flexibility to get things done and thrive in a fast-paced, team-oriented
product development environment.
S(he) will be a program
management leader who embodies Cellulant’s leadership principles of
communicating openly and collaborating effectively. The ability to work across
functions and teams and geographies will allow him/her to ensure alignment of
priorities and goals, drive results and foster a culture and environment to achieve
excellence and innovation. In this role, s(he) will manage a team of Technical
Program/Project Managers who use the Agile framework to deliver critical,
customer-facing, enterprise software development projects to our customers.
Duties & Responsibilities
The role holder would be
responsible for the following:
- Provide
leadership and oversight to a team of technical program/project managers
who use agile practices & frameworks for the planning, execution, and
delivery of products/projects
- Work
with Business Sponsors, Product & Technical leaders to develop project
roadmaps that align with business objectives/priorities and take into
account resource availability.
- Drive
the refinement of Project delivery metrics to track project progress and
highlight any bottlenecks in the project delivery process
- Overall
responsibility for planning, executing, tracking, and managing cost,
schedule, and scope for all projects in the portfolio.
- Drive
both internal and stakeholder engagements to address project impediments with
a view of delivering progressing shorter project lead and cycle times
- Direct
project/program activities, conduct reviews, and use strong technical and
business acumen to manage risk and address escalated impediments.
- Enforce
consistency and standardise processes across project management office and
organisation at large
- Drive
the adoption of clear project acceptance criteria to ensure an optimal
project mix per month to drive the envisaged business objectives
- Drive
the adoption of key engineering practices like Continuous Integration,
Test Driven Development, Continuous Delivery, etc. to improve the quality
and reliability of the team’s deliverables.
- Build
and retain a high-performance team of project/program managers
Qualifications
- Project
Management Professional (PMP®) certification is mandatory.
- PMI
Agile Certified Practitioner (PMI-ACP®), Certified ScrumMaster (CSM),
Scaled Agile Framework Program Consultant (SAFe SPC) certification/
experience is mandatory.
- Excellent
knowledge of commonly used Project management tools
- Bachelor’s/
Masters degree within a relevant field. STEM focus (Science, Technology,
Engineering or Math) is a plus as is an MBA
- 10+
years of relevant work experience in either Program, Project, or Portfolio
management.
- 7+
years of experience hiring, training, mentoring, and managing a project
team of 5+ members.
- Knowledge
of Agile, Scrum & Lean principles and practices.
- Solid
understanding of project management techniques, methodologies, and best
practices.
- Excellent
ability to understand architectural and technical aspects of projects.
knowledge of Software Development Lifecycle (SDLC) principles and
practices.
- Deep
experience in managing complex programs delivered by distributed teams.
(Experience in Telecoms, Banking, Fintech/Payments space is an added
advantage)
- Strong
leadership qualities and organisational skills as well as the ability to
adapt quickly to changing priorities, assignments, and roles and ability
to influence at all levels in an organisation
Independent judgment and mature decision-making skills to deal with programs that often have enterprise-wide scope and may have significant financial and compliance impacts. - Excellent
verbal, written, and presentation skills. In particular, a demonstrated
ability to effectively communicate technical and business issues and
solutions to multiple organisational levels internally and externally as
needed to support the strategic goals.
How to Apply