Head of Design
JOB DESCRIPTION:
As the Head of Design at
Cellulant, you will play a crucial role in the complete ownership in thinking
through the customer journeys across all our channels and products, and
achieving the high levels of engagement we are looking to have with them.
Duties &
Responsibilities
- Define
and champion the strategy of UI and UX
- Designing
mobile, desktop and device experiences that are delightful and engaging
- Producing
wireframes, visual designs, style guides and a design system
- Creating
working UI prototypes and/or clickables using software such as Figma and
Invision
- Presenting
design concepts to Senior Leadership and external partners
- Critiquing
existing solutions to design more simplified user experiences
- Hiring
and managing the talent and teams that help you deliver on the above objectives
and responsibilities
- UX
Research – Understanding requirements, our users, competition research,
qualitative and quantitative data analysis.
- UX
Design, creating sketches, wireframes, mockups, and interactive prototypes.
- Usability
testing to help in validating and refining final designs. Conduct design
validation sessions with users and stakeholders to reveal deep insights
about user and business needs and technical constraints for determination
on how design(s) should be evolved and refined.
- Design
Handover, including design guide system, visual designs, icons,
illustrations, and other assets and resources.
- Assisting
Product Owners in defining both long and short-term vision and roadmap for
digital products.
- Translating
business requirements and user needs into tangible interaction designs
through detailed user flows and wireframes.
- Use
of storyboards/narrative/wireframes/prototypes of varying fidelity to
express how a product or service should behave to deliver capabilities in
a way that supports user needs, goals, and workflows.
- Making
strategic and tactical design recommendations based on usability findings,
standard design practices, and internal and external feedback.
- Explaining
and defending design decisions to stakeholders and other members of the
project team including developers, product managers, marketers and other
designers.
- Working
with designers and researchers to continually refine and evolve the User
Experience process.
- Conduct
independent research on multiple aspects of products and experiences.
- Collect
and analyze user behaviour to inform user actions.
- Advocate
research findings to diverse audiences through written reports and
in-person presentations.
- Ensure
to prioritize User-Centered Design projects, improvements and content as
per business priorities.
- Lead
collaboration through online and offline product, marketing and operations.
Qualifications:
- Minimum
8 years of experience in UI Design and familiarity with UX principles
- Ability
to work both independently & collaboratively with other product
stakeholders
- Experience
in the financial/technology industries
- Strong
written and verbal communication skills
- Exposure
to cross functional leadership is a plus
- Robust
portfolio of previous similar work
Skills:
- Exceptional
storytelling skills.
- Creative
problem-solving & project management skills
- The
ability to connect the dots between mediums and disciplines (and people)
- Top-notch
communication skills, including the ability to present ideas compellingly
both internally and externally
- Excellent
organisation and time management skills
- Strong
aesthetic skills with the ability to combine various colours, fonts and
layouts
- Ability
to work effectively with colleagues at all levels
- Ability
to multitask and work in a fast-paced environment
- Excellent
cross-organization collaboration skills.
How to Apply