Doorman
As a Doorman, you will be
at the front, waiting by the doorstep ready with a dashing smile, magnificent
personality and a helping hand receiving and ushering in our guests here at
Fairmont Mount Kenya Safari Club. Your energy and exceptional personality along
with your knowledge of the hotel services and the local area will create a
lasting memory for our guests?
Does this sound like an
exciting opportunity for you? Do you feel you match the criteria above and are
able to
What’s in it for you:
- Be
part of creating the historic story of rehabilitating and releasing the
rare Mountain Bongo that was heading toward extinction.
- Working
with a hotel rich in history and known for exemplary services while
growing your career
- Employee
Benefits Card offering discounted rates in Accor Worldwide
- Learning
programs through our Academies
- Opportunity
to develop your talent and grow within your property and across the world!
- Ability
to make a difference through our Corporate Social Responsibility
Activities, like Planet 21.
What will you be doing:
- Provides
all arriving guests with a warm welcome
- Timely
delivery of guests’ luggage, messages and any other items for delivery
within the property.
- Assist
the front office team with check-ins/outs as needed
- Maintain
presence in the lobby as an ambassador of the property and brand, offering
exceptional service to the guests.
- Personalize
guests’ orientation of their room in a professional, friendly and engaging
way.
- Proficient
in providing clear and concise treatment introduction and product benefits
to the client.
Your experience and
skills include:
- Previous
experience in a luxury property in a similar role
- Ability
to prioritize and execute guest requests through strong organizational
skills
- Minimum
1-2 years’ experience in a similar role in a 5 star hotel.
- Proficiency
in English where additional languages are an added advantage.
- Operational
knowledge of Opera and MS Office Applications
