Credit Control Assistant Job in Kenya

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Credit Control Assistant Job in Kenya

Stima DT Savings and Credit Cooperative Society Limited (Stima Sacco) is a leading country-wide, fast growing, and licensed DTS (Deposit Taking Sacco). To achieve the planned growth, the Sacco is looking for qualified and competent persons to fill the following vacancy:


Job Summary

Responsible for overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty.

Core duties and responsibilities

  • Monitors branch loan portfolio performance and ensures compliance to the SACCO’s policy and regulatory guidelines.
  • Provides data to be used on realization of assets and attachment of loans to guarantors.
  • Carries out remedial measures and active recoveries on delinquent loans.
  • Communicates and issues default notices in line with the Society’s policy.
  • Initiates recovery processes on delinquent loans.
  • Offers financial counsel and remedial actions to delinquent facilities.
  • Advises on payment plans and loan restructuring options.
  • Oversees the attachment, recovery, and guarantor management of defaulter loans.

  • Generates and submits defaulter list for CRB listing and delisting.
  • Liaises with external debt collectors on loan recoveries.
  • Member of the Branch Credit Committee
  • Supports the Credit Officer in loan processing.
  • Performs any other duties as may be assigned from time to time.

Generic duties and responsibilities

Prepares monthly, quarterly, and annual reports.

Person Specifications

  • Bachelor’s Degree from a recognized Institution of Learning. 
  • Diploma in Business Management or Banking in combination with three years qualifying experience may be accepted in lieu of Bachelor’s Degree. 


A minimum of three (3) years relevant experience will be a requirement. 

Knowledge, skills, and attributes

  • Analytical risk assessment skills.
  • Good communication and interpersonal skills
  • Ability to build and maintain relationships with customers and other stakeholders.
  • Ability to write reports.

Key Result Areas

  • Increased customer satisfaction index
  • Collection effectiveness
  • Reduction in delinquent loans

How to Apply

Qualified applicants should apply on or before 5:00pm on Friday, 24th February 2023 using the link provided in the Society’s website.


***Only shortlisted candidates will be contacted. ***

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