Communications Manager
The Communications Manager
will provide technical guidance and support across Jacaranda’s external and
internal communications with a central aim of positioning the organization as a
leading thought-leader and global innovator in the health space. The role is
heavily skewed towards content development for external channels and reporting
and, given the nature of this reporting, demands strong experience in data
analysis and insights generation/dissemination.
The Communications Manager
will develop, lead, and execute (with support from the MarComms Coordinator)
the organization’s content strategy, as well as identify high value
opportunities (both externally and on our existing channels) through which to
share insights, impact, and learnings from our work with global
audiences. The role therefore requires a strong familiarity with the
international health and development landscape, including global development
media, Communities of Practice, and taskforces.
Main Responsibilities
Content Development
- Design,
implement, and own Jacaranda’s 2023 content strategy and calendar
- Routine
content development and output on externally-facing channels, with special
focus on the newsletter and website.
- Production
of learning-based content and resources, including insights pieces,
toolkits and playbooks.
- Support
the development of ‘pitch packages’, including materials engaging new
country partners and introductory packs for potential funding partners.
Exposure
- Strategize
external opportunities within local and global taskforces, communities of
practice, and media to drive awareness and engagement of Jacaranda among
high value audiences, including funders, strategic partners, and wider
health community.
- Strategic
mapping and pitching to priority local and global conferences
- Develop
materials, including decks, for external conferences, summits, webinars,
and other speaking engagements.
- Overseeing
associated social media promotion around these engagements.
Reporting:
- Support
with content development for routine reporting, including annual impact
reports, quarterly impact reports, and overseeing the associated design
process in conjunction with the MarComms Coordinator.
- Support
routine and ad-hoc reporting to funding partners.
- Develop
materials, refine messaging, and join meetings with Kenyan county and
national government partners, including support for quarterly and annual
progress reviews.
Channels
- Oversight
on website and social media content
Perform other job related
duties as assigned.
Requirements
Essential Experience:
- Bachelor’s
degree in communications, marketing, journalism or related field of study
preferred.
- Minimum
six years of relevant experience as a communications professional.
Preferred Experience
- Previous
experience working within the health sector / within a non-profit
environment.
Essential Competencies:
- Superior
writing skills and a sharp eye for accuracy, syntax, grammar, and
aesthetics.
- Deep
content development experience across a broad range of mediums, including
newsletters, articles, and reports (we will ask for a small portfolio of
writing samples).
- Strong
multi-channel experience, including but not limited to website,
newsletter, and social channel management.
- Strong
knowledge of local and international media landscape (including network of
editorial contacts, familiarity with target development media).
- Strong
data reading capacity, including channel analytics and condensing
programmatic data into compelling communications formats.
- Excellent
relationship building skills in order to build and maintain a strong
network of contacts with international journalists as well as identify and
build key international partnerships
- MS
Office proficiency (Word, PowerPoint, Outlook, and Excel)
- The
ability to communicate complex, often-data heavy information in a
compelling way.
- Ability
to manage multiple tasks and priorities
- Ability
to think strategically and creatively to solve problems
Preferred Competencies:
- Familiarity
with donor landscape (feeding into donor pitch packs)
- Journalistic
experience (feeding into strong article/blog writing)
- Management
experience (support with managing the MarComms Coordinator).
- Experience
using and updating WordPress.
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