Bids & Sales Officer Job in Kenya

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Bids & Sales Officer Job in Kenya

Bids & Sales Officer

Job Ref. No. JHIL061

Position: Bids & Sales Officer

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi, and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania. For more information, visit

We currently have an exciting career opportunity for a Bids & Sales Officer within Jubilee Health Insurance Limited. The position holder will report to the Business Development Manager, Corporate Business and will be based at Head Office in Nairobi.

Role Purpose

The role holder will be responsible for compilation of tender documents, developing medical business growth in line with the business targets/goals and maintaining client and Intermediary relationships.

Main Responsibilities

  • Requesting correct bid bond & performance security amounts from the bank
  • Returning bonds for cancellation in cases where tender was unsuccessful.
  • Sending of Authorization Letters, Forwarding Letters and Broker’s statutory requirements
  • Delivery of direct client tenders, handling of customer calls, walk in clients enquires, follow-up on bid & performance bonds/ securities.
  • Accurately Compiling of Tender documents, binding all tenders and timely submission.
  • Tender Business Reporting – Participating in tender opening and advising sales team on outcomes and areas of improvements and updating of the Tender Log Outcome
  • Prepare and maintain tender reports and a tender log tracker.
  • Following-up on quotations with the respective units
  • Put in place mechanisms to build and sustain good relations with clients and Intermediaries.
  • Back up team members as allocated, and support business development/Relationship management team as may be required.
  • Respond to all incoming calls, letters, emails from clients/brokers within set TAT’s and attend to walk in clients promptly and professionally. Ensure all issues complaints are promptly and pro-actively resolved.
  • Create, identify, develop, and realize opportunities for JHIL business growth.
  • Implementation of Credit control rules & Tender guidelines & Accurate interpretation of tender specification

Functional Skills

  • Customer Service
  • Interpersonal skill
  • Organizational Skills

Key Competencies

  • Customer Focus
  • Ownership & Commitment
  • Team Spirit


  • Undergraduate Degree

Relevant Experience

At least 1 year of relevant experience in a similar role

How to Apply

If you are qualified and seeking an exciting new challenge, please apply via quoting the Job Reference Number and Position by 27th February 2023

Only shortlisted candidates will be contacted.

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