Senior Manager, Operational Risk, Job in Kenya

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Senior Manager, Operational Risk, Job in Kenya

Senior Manager - Operational Risk


 Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the position of Senior Manager Operational Risk as outlined below.

Job Purpose: 

Responsible for supporting implementation of the Group Operational Risk Framework (ORMF) and Operational Risk strategy across the Equity Group. The specific responsibilities include but not limited to:


  • Developing an independent view regarding business units and support functions’ identified material operational risks, design and effectiveness of key controls, and risk tolerance:
    • Ensure that operational risks are properly assessed, risk/return and control cost/benefit decisions are made transparently based on this proper assessment and are controlled in accordance with the Group’s risk appetite.
    • Proactively conduct Second Line of Defense operational risk assessments to evaluate inherent risks, associated controls and residual risks of changes to products, services, processes and systems.
    • Provide balanced and informed assessment of operational risks arising from acquisitions and major change initiatives or Bank/Group projects.
    • Recommend changes to the control environment or to business practice where necessary to reduce the level of operational risk exposure to within the Group’s risk appetite.
  • Challenging the relevance and consistency of the business units and support functions’ implementation of the operational risk management tools, measurement activities and reporting systems:
    • Provide oversight over the Risk and Control Self-Assessments conducted by the First Line of Defense. In addition, challenge the completeness of risk identification and control activities, and accuracy of inherent and residual risk ratings across Operational Risk Control Areas within the business units and support functions. Address any significant gaps identified.
    • Ensure meaningful Key Risk Indicators (KRIs) are defined and maintained.
    • Provide oversight over Risk Events management to ensure timely and complete documentation and escalation of Risk Events. In addition, ensure root cause analysis is completed for significant risk events and control activities/enhancements are identified to prevent future occurrences.  
    • Support issue management across business units and support functions by promoting clear tracking and visibility of issues through to closure.
    • Partner with relevant stakeholders in Scenario Analysis to identify sources of significant operational risk and need for additional risk management controls or mitigation solutions.
    • Act as point of expertise for Operational risk, challenging business units and support functions on emerging and key risk trends.
    • Maintain oversight and monitoring of the operational risk management system and the quality of the data therein
  • Developing and maintaining operational risk management and measurement policies, standards and procedures:
    • Design, maintain and effectively communicate operational risk policies, standards and procedures while balancing regulatory requirements and customer experiences to maintain the Group’s risk profile within the overall risk appetite.
    • Ensure the ORMF, operational risk policies, standards and procedures are effectively embedded across the Group.
  • Reviewing and contributing to the monitoring and reporting of the operational risk profile:
    • Perform both qualitative and quantitative monitoring and reporting of the Group’s exposure to all types of operational risk, including trend analysis of risk profiles and review of the limits of operational risk regulatory and economic capital. Proactively identify and escalate any operational risks and issues above risk appetite.
    • Compile operational risk reports, dashboards and metrics for Executive Management and Board reporting.
  • Designing and providing operational risk training and instilling risk awareness:
    • Promote positive risk culture across the Group by contributing to the development of training materials and delivering training sessions on operational risk for staff.




  • A bachelor’s degree in a relevant field.


  • A master’s degree in business related field 
  • A risk management certification such – ORM (PRMIA); or PRM (PRMIA); or CORM (IRM) or FRM (GARP) among others.
  • IT Risk related certification such as CRISC desired


Work Experience & Skills



  • Operational risk management experience of over ten years within Banking or Financial Services industry.
  • Ability to understand the business and its operating environment, and inherent risk profile and use this knowledge to proactively identify risks and ensure the business designs sustainable controls.
  • Understanding of the BASEL approach to the management of operational risk and best practice operational risk management techniques across the Financial Services industry.
  • Experience in operational risk framework and policy implementation including documenting relevant operational risk frameworks and policies.
  • Strong analytical ability to synthesise large amounts of data, critical thinking, and attention to details to identify operational risks and make recommendations related to business strategy, plans, products and services.
  • Ability to work and influence successfully in a matrix organisation and leveraging resources across the organisation to complete deliverables.
  • Agility to manage competing priorities to achieve the most effective result in a fast-paced, results driven environment.
  • The sound judgement and courage necessary to perform a control role, build and maintain effective business partnerships.
  • Ability to prepare insightful, concise, and relevant risk reports and presentations at Executive Management and Board levels.
  • Experience with design and implementation of Governance, Risk and Compliance systems.
  • Knowledge and understanding of change management and project management methodologies.
  • Risk Analytics or Data Analytics knowledge.
  • Experience in BASEL III capital computation.


How to Apply


Closing Date

Jan 24, 2023

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