We are pleased to announce the following vacancy for Senior Manager - HRBP Contact Centre within the Resources Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Head of HRBP Channels, the position holder will be responsible for Strategic Business Partnering, will act as an HR interface with the business leadership community, responsible for leading and supporting the transformational people agenda by pro-actively bringing to life the Safaricom People Strategy. Be part of the business/function management team on the development and implementation of business strategy with particular responsibility for the people elements. Act as a key and active member of the Division agenda and strategy, providing challenging and consulting support. Collaborating with key stakeholders to proactively identify areas where HR can add value, and lead solutions in support of strategic goals and improving organizational performance.
Responsibilities
- Design
HR strategy and business plan, which includes measuring the nature, cost
and effectiveness of delivered HR solutions and a pipeline of planned
interventions.
- Work
with the leadership teams to establish a people agenda which underpins and
supports the delivery of the business goals and drives employee engagement
- Act
as chief HR consultant to the business. Coach and influence SLT
leaders and other senior leaders on the implementation of corporate
policies and practices related to Human resources
- Drive
the HR agenda within the Division/Sub division ensuring that all people
managers are equipped and able to deliver against the annual recurring
people management requirements
- Take
the front seat to lead change for business, anticipating and navigating
the business through, from organization design through to smooth
implementation.
- Proactively
manage the HR Business Partner supplier interfaces (Centres of Expertise,
HR Operations etc) to ensure a seamless customer experience for Leaders,
People Managers and Employees
- Provide
leadership to others (HRBPs) and COE dedicated resources
Qualifications
·
Degree in Business Management
or related field
- Breadth
of knowledge and business acumen typically obtained from a total of
8-10 years’ work experience in a large commercial organization of which
4-5 years should be within the HR function directly in, or closely
supporting, executive and/or line operations
- Minimum
of 4 years in resolution of complex employee relation issues.
- Demonstrate
competence in more than 2 HR technical functions
- Proven
track record of managing programme / project management (including the
coordination of multiple internal and external resources)
- Experience
of working with corporate client groups
How to Apply
Apply for the job here