Receptionist
Job Summary
PATH Kenya through USAID Nuru Ya Mtoto Project seeks to recruit a
receptionist who will be entrusted with manning the PATH Kisumu office
Reception. He/she will deliver exceptional customer service assistance to PATH
guests and staff. This will entail answering calls and fielding them
accordingly, addressing visitor and client questions and needs. The
receptionist will have the responsibility of receiving, documenting and
channeling or dispatching all correspondences received or dispatched from the
Office. He /She will provide an overall welcoming environment.
The position is available in Kisumu.
Job Responsibilities:
- Answer and direct phone calls in a polite and
friendly manner
- Welcome visitors in a warm and friendly manner and
address any questions that they may have
- Maintain the Reception area and all common areas in
a clean and tidy manner
- Keep a detailed and accurate record of visitor
requests and calls received
- Receive incoming deliveries and correspondences,
sort, distribute or dispatch accordingly
- Maintain a detailed and accurate record of all
deliveries and dispatches.
- Assist with general administrative tasks such as
booking meeting halls, coordinating meetings, scheduling travel, ordering
office supplies amongst others.
- Support in document photocopying, scanning, printing
and filing
- Report and follow up on faulty equipment such as
telephone lines, copiers, printers, water dispensers etc.
- Execute any relevant duty that may be assigned from
time to time by the supervisor.
Required Experience
- Minimum Diploma in Customer Care /Public Relations
or its equivalent
- 2-3 Years of relevant experience in an office
environment
- Proficient in Microsoft Office
- Demonstrated ability to read, write and speak
English
- Good communication skills
- Comfortable multi-tasking and prioritizing tasks
with little or no guidance
- Excellent interpersonal skills
How to Apply
Candidates must have legal authorization to
work in Kenya.
PATH is dedicated to building an inclusive
workforce where diversity is valued.