Product Lead
At M-KOPA, We Finance
Progress.
The
scale and impact of our work is massive. M-KOPA is a fast-growing FinTech
company offering millions of underbanked customers across Africa access to
life-enhancing products and services. From our roots as the pioneer in
pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one
of the most advanced connected asset financing platforms in the world,
empowering a broad range of customers to achieve progress in their lives.
Want
to know more about M-KOPA? Click this link: About M-KOPA
Job
Purpose
The
Product Lead will be responsible for the day-to-day activities and projects
regarding product testing, launch, and product research.
key Accountabilities
- Lead
end-to-end product testing processes which involve, but are not limited
to, planning, execution, evaluation, and reporting on test products.
- Lead
product launch preparations and handle internal communications to all
relevant departments in relation to new product launches
- Lead
investigation, initial problem resolution, and final escalation of issues
from the field impacting products in the market
- Monitor
new product performance in the market and handle product performance
reporting
- Responsible
for the preparation of all training materials relating to, but not limited
to, new products, process improvements, and tech developments within the
organization
- Responsible
for training trainers on all new products, processes, and tech
developments within the organization
- Work
hand in hand with the Product Development team to conduct initial/ pilot
field testing of potential products, processes, systems, and tech
- Participate
in product, customer, and sales agents’ surveys as needed
- Under
the guidance of the Senior Manager- Market Development, conduct
comprehensive market research to guide internal strategic product-related
decisions
- Any
other duties assigned
Experience:
- 3+
years of experience in working in market and product development, market
research, project management, or a related commercial function
Education
- Bachelor’s
Degree in any business-related field; specific experience in Market
Research, Product Development is an added advantage.
Skills and Competencies
- Strong
project management, multitasking, and decision-making skills
- Strong
writing and reporting skills
- Good
working knowledge of MS Office packages such as MS PowerPoint, MS Word,
and MS Excel.
- Strong
interpersonal skills to work with multiple internal stakeholders and short
timelines.
- Agility
– able to work in a fast-moving environment with frequent change and a
sense of urgency.
- High
integrity and openness combined with a commitment to good governance.
- Willingness
to work long hours as may be required from time to time.
- Work
well in teams, and have strong critical thinking .
How to Apply
Click here to apply
M-KOPA is an equal
opportunity and affirmative action employer committed to assembling a diverse,
broadly trained staff. Women, minorities, and people with disabilities are
strongly encouraged to apply.
