We currently have an exciting career opportunity for Premium Administration Officer. The position holder will report to the Premium Administration Manager and will be based at Head Office in Nairobi.
Role Purpose
The role holder will ensure optimum collection and timely
allocation of premiums/contributions through efficient processes, excellent
working relations with banks/schemes and effective communication to the process
stakeholders.
Main Responsibilities
- Ensure that contribution/transfers/premium
collection is done efficiently and within the agreed deadlines.
- Liaise with the New business team, Checkoffs and
Pension Administrators to ensure correct payment schedules are received
and updated in time.
- Ensure accurate and timely allocation and approval
of contributions/transfers/premium received.
- Timely communication and follow up with clients,
agents on contribution/premium arrears.
- Ensure GWP/contribution collection targets are met.
- Liaise with Treasury, other business lines,
agents/clients to clear any outstanding payments in the assigned bank
accounts.
- Ensure new DDA Mandates are launched to the various
bank within the TAT of 3 days and that the databases for the same is
accurate and always updated.
- Regularly run reports on efficiency of various modes
of payments and provide daily activity and other reports as required by
Management.
- Respond to all customer queries or inquiries within
the TAT of 48 hrs.
- Improve manual processes through automation and
comply with the internal controls in place.
Key Competencies
- Customer Focus
- Effective Communicator
- Passionate
- Team Player
- High levels of integrity
Qualifications
- Bachelor’s degree in Commerce, Finance, Accounting,
Actuarial Science or any other related field.
- CPA-K/ACCA Qualification will be an added advantage.
Relevant Experience
- A minimum of 2 years’ experience in a similar role.
How to Apply
If you are qualified and seeking an exciting
new challenge,
please apply via Recruitment@jubileekenya.com quoting the Job Reference Number
and Position by 16th January 2023.
Only shortlisted candidates will be
contacted.