Position : Pharmacy Manager
Overview
Avenue Healthcare is one of the leading private healthcare groups
in East Africa running 3 Hospitals, and 13 clinics across Kenya, and a Homecare
business. With over 25 years in the healthcare industry, Avenue Healthcare runs
300 hospital beds with over 1,000 staff members, and more than 400 specialists
and serves over 400,000 patients annually, offeringprimary, secondary, and
tertiary.
|
Position |
: |
Pharmacy
Manager |
|
Department |
: |
Pharmacy |
|
Reports to |
: |
Medical
Services Manager |
|
Location |
: |
Parklands
Hospital |
|
No. of Posts |
: |
1 |
|
Application Deadline |
: |
2023-01-27 |
Job Objective/Purpose
The Pharmacy Manager will
be responsible for ensuring that high quality standards are maintained at all
times in the provision of medication and medical consumables per Avenue
Healthcare’s defined policies and procedures.
Key Responsibilities
1.The pharmacy manager
will perform the following people management duties as guided by Avenue HR
policies and in coordination with the HR Department.
a.Efficient utilization of
Pharmacy techs, pharmacy clerks and pharmacy assistants-
Liaise with the Medical
Services Manager to ensure optimal staff levels as well as efficient use of
overtimes and locums.
b.Medication management,
daily / random counts, variance and expiry monitoring to achieve optimal stock
management and tidy shelves.
c.Identify training gaps
and liaise with HR and medical quality team to facilitate training
d.Participate in the
recruitment, interviewing and hiring pharmacy personnel
e.Ensure all pharmacy
staff undergo orientation, training and competence assessment checks
f.Manage Rota, leaves and
absenteeism as per HR policies
g.Ensure staff within the
pharmacy units are highly motivated and minimize staff attrition rates by
i. Regular staff
engagement and monthly departmental meetings
ii. Promptly addressing
staff concerns – Identify and deal with personnel issues in a proactive and
timely manner, with appropriate follow up as necessary
h.Reward, Recognition and
Discipline
-Ensure that deserving
staff are recognized/rewarded
-Disciplinary action (with
proper cause) is undertaken without undue delay and per defined policies
-Staff supervision:
Responsible for supervising all pharmacy staff (Pharm techs,clerks and
assistants) and evaluating performance.
2.Manage and lead the
Pharmacy Units (Outpatient, Special Clinics and Inpatient) in the provision of
safe, timely, efficient, effective and patient-centered pharmacy services and
operations
a)Implement safe
medication use processes in all the pharmacy units
b)Develop and / or
maintain operational and quality policies and procedures
c)Ensure compliance to the
pharmacy policies, procedures and pharmacy manual
d)Ensure compliance to
regulatory and accreditation standards
e)Ensure timely and
appropriate drug returns / recalls and treatment sheet reviews.
f)Serve as the pharmacy
leadership team liaison to interdisciplinary team members for areas of
responsibility (e.g., nurse managers, specialists, medical quality, etc.).
g)Monitor Turn Around Time
of service and intervene when necessary
h)Perform duties as a
member of the hospital clinical governance committees as guided by the
committees Terms of Reference
3.Ensure optimal Financial
Management of Pharmacy services
a.Stock Management:
· Physical Inventory count
/ Stock takes daily for high value items and monthly for all items
in all pharmacy units,
wards, Surgical and consumables stores, theatre and other area with pharmacy
items.
· Maintain optimal stock
levels to achieve a target of 15-21 inventory days without stock outs
·Perform accurate and
timely stock variance reporting with justifiable reasons prior to approval and
adjustments
· Target zero expiries and
stock losses
b.Prepare a monthly report
for pharmacy based on KPIs
c.Check margins monthly
for items to ensure target margins are attained
d.Develop plans and lead
efforts to improve financial performance in assigned areas of responsibility
4.Ensure highest quality
of care and service in the Pharmacy units:
a.Supervise the drug
preparations for high alert medication and extemporaneous preparations &
compounding e.g., dermatological preparations and syrups
b.Ensure appropriate
storage of pharmacy items with temperature & humidity monitoring and in
compliance with other policies including Hazmat items handling
c.Ensure appropriate
disposal of pharmacy items as per PPB and COHSASA requirements
d.Monitor compliance to
care protocols, guidelines, pathways, and standard treatment guidelines
e.Review and act on
quality indicator reports and implementation of QIPs as assigned by Medical
services Manager.
f.Incident Management:
Ensure all incidents/events are recorded and reported within 24 hours using the
provided tools and implementation of corrective actions.
g.Ensure proper
documentation for medication labelling and use – treatment sheets, order sheets
h.Maintain and enforce
infection control standards within the pharmacy units.
i.Ensure implementation of
medication policies to prevent medication errors
j.Ensure all Pharmacy and
medication use as per COHSASA Standards are maintained at all times
5.Patient satisfaction and
confidentiality:
a.Ensure patient
satisfaction through quality of care, communication, and collection of feedback
from patients as determined in the KPI using the standardized patient
satisfaction in the pharmacy units.
b.Always maintain
client/patient privacy and confidentiality
6.Any other duty as
assigned by your immediate supervisor in line with the job description
Personal Specifications
- Bachelors
in Pharmacy (BPharm)
- A
valid Kenya Pharmacy and Poisons Board (PPB) practice License
- Updated
BLS certificate
- Leadership
& Management certificate/degree
- Not
less than 3 years’ experience in Pharmacy Management
- COHSASA
or other Accreditation experience
- Excellent
interpersonal and communication skills
How to Apply
Application
documents (CV and Certificates) must be emailed to vacancies@avenuehealthcare.com with the job position you
are applying for as the subject of the email by 27th January 2023
Only shortlisted candidates will be contacted. Avenue Healthcare
is an Equal Opportunity Employer
