Head, Product Development
The Position:
The Head, Product Development, will report to the Director, DFS,
under the Digital Financial Services in KCB Bank Group.
The role is responsible for managing the development of digital
products; review of strategic business challenges and provide support to Heads
of Departments on building digital solutions, compile and schedule requests for
mobile digital products and services; maintain product store and the roadmap.
This role leads products development focused on driving adherence and consistency
in the process which includes analysis, documentation, activities for
enhancements, maintenance and creating a customer focused, self-service and
digitally enabled user experience.
Key Responsibilities:
- Develop the bank’s digital product strategy vision
and roadmaps while developing short, medium and long-term features to
achieve the bank’s overall strategy.
- Champion and gain buy-in for the digital strategy,
product vision and roadmap from partner teams through collaboration,
documentation, and negotiation that effectively influences peers and
senior management.
- Development of superior user experience and
processes on the bank’s digital channels.
- Execute product implementation between Business,
Operations, Technology & all third parties.
- Support product launches to ensure go-to market
plans are effective and will deliver the planned performance indicators –
financial and customer targets.
- Develop work plans for new and improved
capabilities, together with internal and external partners and maintain
service levels agreements with relevant functions and third parties.
- Share input for budget forecast as well as develop
and manage Capex & Opex budgets
- Motivate, coach, mentor and develop a high
performing product development team.
- Effectively manage the product development team and
assigned resources through effective performance monitoring.
The Person:
For the above position, the successful applicant should have the
following:
- A Bachelor’s degree preferably in Computer Science;
Technology or related field.
- Certification in Digital Product Development/
Project Management/ AGILE Methodologies and Practices.
- At least 10 years in managerial experience in leading
digital product development and managing teams.
- At least 7 years relevant work experience with
specific experience in:
- Digital Product development and Digital Bank
delivery.
- Delivery of mobile financial products and services
in a high growth environment.
- Building relationships, networks & Managing
teams.
- Project Management/Relationship Management.
- Mobile Money or Payments or Lending Platform
Support.
- Credit Analysis & Lending.
How to Apply
The above position is demanding role for which the Bank will
provide a competitive remuneration package to the successful candidate. If you
believe you can clearly demonstrate your abilities to meet the criteria given
above, please log in to our Recruitment portal and submit your application with
a detailed CV.
To be considered your application must be
received by Wednesday, 25th January 2023.
Qualified candidates with disability are encouraged to apply.
Only short-listed candidates will be contacted.
