Head of Merchant Acquiring
Description
Equity Bank is one of the region’s leading banks whose purpose is
to transform the lives and livelihoods of the people of Africa socially and
economically by availing them modern and inclusive financial services that maximize
their opportunities. With a strong footprint in Kenya, Uganda, Tanzania,
Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million
customers – the largest customer base in Africa. Currently the Bank is seeking
additional talent to serve in the role outlined below within Payments Department
The Head of Merchant
Acquiring is responsible for Strategy development and growing the merchant
acquiring Business of the Bank. This includes both the POS merchant as
well as Mobile (Pay with Equity) Acquiring businesses.
She/He is also responsible for developing and
implementing policies and programs within the department that support the
organizations overall strategic direction.
Job Responsibilities/ Accountabilities:
- Responsible
for developing the Acquiring Business Strategy for the Bank.
- Responsible
for Merchant Acquiring P&L Management
- Share
best practices from across the Payments
industry by ensure
you are a captain of knowledge
- Collect
feedback from customers & merchants and
all other stakeholders to
improve and grow
acceptance.
- Keep
up with the latest trends to ensure the
merchant acquiring business is
at the forefront of user experience, security, and technical capability
- Attract
new merchants for the Bank in line with the Bank’s Strategy and plans.
- Expand
the merchant acquiring business and other related services
- Establish
and support key merchant relationships and provide best services to
merchant customers.
- Strengthen
merchant relationships in order to grow the wallet share.
- Contribute
in growing Acquiring market share.
- Analyze,
MIS reports and monitor performance.
- Conduct
Market research to identify competitive information on new developments in
the market.
- Suggest
any developments and enhancements related to the overall Acquiring
business.
- Handle
both POS and Pay with Equity Acquiring Channels.
- Good
Marketing acumen and proven track record of business growt
Qualification
- 7
years of professional experience with at least 3 years in payment acquiring
- Good
relationship management skills
- Basic
technical skills and Operations functionalities
- Knowledge
of using bank Payments systems
- Excellent
communication and presentation skills
- Good
interpersonal skills with the ability to sustain effective relations
internally and externally at all levels of a large organization
- Leadership
skills and excellent team player
- Fluency
in English with strong business writing skills
- Working
knowledge of Merchant Acquiring, Card business and Mobile Payments
- Basic
knowledge of Fraud Management and Risk Assessment of Merchants
- University
Degree pref. in Banking / Business Management / Marketing.
- Ability
to represent the bank in a professional manner.
- Ability
to propose, negotiate and close deals.
- Ability
to manage a team and coordinate with colleagues to achieve team success.
- Keeps
abreast of all the recent developments in the Payments space across the
world.
- Highly
developed marketing & organizational skills with a customer-friendly
attitude.
How to Apply
CLICK HERE TO APPLY
Closing Date
Jan 27, 2023
