Head of Branches
Job Description.
Lead implementation and
execution of a business development strategy to support growth and business
development to enhance the organizations presence and reputation within the
general insurance industry. Manage key internal and external relationships
across the broker, intermediary and customer market to drive the organizations
multi-product / multi-channel initiatives to achieve the organizations business
plan targets.
- Lead
the implementation and execution of a business development strategy to
support growth and business development to enhance the organizations
presence and reputation within the general insurance industry Drive the
achievement of new and existing business profitability and growth targets
by ensuring that services and solutions provided to brokers and / or
intermediaries meets or exceeds defined service level agreements across
the product/s lifecycle as measured in a performance metrics plan.
- Manage
relationships with the broker channel and ensure effective broker service
levels. Identify and create coordinated business development opportunities.
- Ensure
a consistent, detailed understanding amongst all team members of the
business development targets, goals, performance levels, products,
business rules and conditions.
- Manage
campaigns and interventions in line with opportunities, available
resources, product scope and best practices.
- Manage
the allocated business development, incentive and expense budget for the
team against set targets. Manage all costs, resource capacity planning and
utilization to support the achievement of business development targets,
volumes, operational budgets and plans. Identify and drive opportunities
to improve and expand product and service offerings. Actively manage and
report on the achievement of business development targets as well as
industry performance and trends.
- Lead
the measurement, assessment and reporting on the performance of teams
against targets and industry norms.
- Translate
strategy into relevant service standards and processes, setting,
communicating and measuring the corresponding operational measures and
targets.
- Deliver
new business opportunities in the intermediary market in support of the
segmentation strategy.
- Collaborate
with Underwriting, Operations and Claims to develop or enhance the current
underwriting strategy with the intent to manage the risk and quality of
the business being underwritten, while driving growth targets.
- Proactively
monitor sales trends and identify and implement corrective actions as
required. Lead the implementation of measures that monitor the quality and
speed of services provided to brokers / customers.
- Ensure
that risk is managed optimally within the technical framework particularly
in risk acceptance and underwriting appetite.
How to Apply
