Communication & Knowledge Management Officer
The position is
responsible for the organization-wide knowledge management process and
implementation of KCIC communications strategy, in compliance with donor
communication guidelines.
Key Responsibilities
- Knowledge
management
- Create
avenues for exchange of information, converting data into valuable
information and ensuring its accessibility and usage.
- Maximize
creation, discovery and dissemination of knowledge within the KCIC.
- Undertake
knowledge management needs assessment and develop strategies to meet those
needs.
- Oversee
the management of the KCIC’s photo and video library, and KCIC’s
institutional memory through information and materials storage in MIS (the
document management system) for ease of access.
- Synthesize
responses to queries through knowledge bases, networks, communities of
practice and other sources.
- Provide
support to the KCIC leadership in maintaining effective communications
with donors, government, other partner organizations, and stakeholders.
- Conduct
outreach programs and oversee training for staff and clients in the use of
Knowledge Management tools.
- Create,
develop and manage content for KCIC’s web presence
- Promote
adoption and use of knowledge management in the organization through the
development and support of communities of practice, including consulting
and training/capacity building
- Test
and monitor Knowledge Management products and services for effectiveness,
quality and responsiveness
- Develop
and maintain Knowledge Management resources by preparing best practices
and capturing Knowledge Management practices through written stories and
video debriefings
Communication
- Develop
and maintain relationships with journalists and media outlets,
- Implement
and evaluate KCIC’s media strategy in consultation with the Corporate
Services Manager,
- Set
internal and external communications standards, guidelines, processes and
protocols.
- Monitor
daily media and advise on reactive media opportunities
- Identify
data, stories, photographs, infographics, and articles for communications
materials in liaison with with the M & E and technical teams,
- Develop
and pitch proactive media opportunities in consultation with KCIC staff,
- Write
and distribute media releases and op-eds,
- Lead
production of KCIC’s communication materials including the eNewsletter,
Sector Bulletins, brochures and promotional material
- Coordinate
the marketing and communication of KCIC services
- Coordinate
the development and delivery of communication strategies for events,
forums and policy submissions.
- Process
the publication and dissemination of written materials and content for
various communication channels on the various KCIC projects in
collaboration with other technical staff.
- Develop,
implement and evaluate KCIC’s social media and policy advocacy strategies
and campaigns initiatives.
- Develop
online communication materials including video content
- Liaise
with communications staff of various donors, government, and other local
partners to identify needs and opportunities for collaboration.
Qualifications
- Bachelor’s
degree in journalism, communication, Knowledge management, development
studies, development communications, social policy, public administration,
or equivalent
- Post
graduate qualification is desirable
Experience
- Minimum
five (5) years’ experience in developing and implementing knowledge
management programmes that contribute to strategic objectives in a
reputable institution.
- Working
knowledge of educational media and technology including the internet and
its utilization for electronic learning.
- Good
knowledge of international development issues, trends and approaches
- Proven
experience in the design and delivery of capacity development, coaching
and mentoring activities, particularly adult learning techniques,
replication of best practices
How
to Apply
Interested candidates are invited to send their
up-to-date CV with their contact details, copies of academic and professional
certificates, details of current and expected remuneration, the names of three
professional referees and a cover letter demonstrating how you meet our
requirements to hr@kenyacic.org. The
subject of the email should be the position being applied for. Closing date for
applications Friday, 27th January 2023. Only
shortlisted candidates will be contacted.