Job Title: Collections Officer
Industry: Fleet
Management
Location: Nairobi
Reports
to: Finance Manager
Gross
Salary: KShs 50k + Commissions
Job
Description
Our
client is a premium Fleet Management company looking to hire a Collections
Officer to assist with the collection of outstanding debts.
The
collections officer will contact clients and inform them of their debts,
negotiate payment plans, and ensure payments are made as soon as possible.
You
may also be required to institute legal action when payments are not made.
To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail.
A
skilled Collections Officer should be able to reduce company losses by
encouraging customers to pay their overdue bills.
Responsibilities:
· Reviewing
the company debtor list.
· Contacting
customers and informing them of their overdue bills.
· Advising
customers on their payment options and suggesting methods of payments.
· Negotiating
suitable payment plans.
· Maintaining
customer payment records.
· Preparing
customer financial statements for banks and the state credit department.
· Writing
final notice warnings to customers when payments are not being made.
· Instituting
legal action when customers fail to pay their debt.
· Responding
to customer queries.
· Contacting
lawyers and insurance agencies to facilitate payments.
Requirements:
· Bachelor’s
degree in accounting, business management, or a similar field.
· Previous
experience working as a Collections Officer preferably in a bank or collection
agency will be an added advantage.
· Excellent
negotiating skills.
· Good
written and verbal communication skills.
· Familiarity
with state debt collection laws.
· Knowledge
of payment plans and accounting procedures.
· Knowledge
of office and accounting software.
· Patience
and resilience.
How to
Apply
If
you are up to the challenge and possess the necessary qualification and
experience; please send your CV only quoting the job title on the email subject
(Collections Officer – Fleet Management) to vacancies@corporatestaffing.co.ke
before 30th Jan 2023.