Career Opportunity: Claims Assistant
Cannon
General Insurance (K) Ltd is seeking to fill the below listed position with a
dynamic, forward-thinking achiever with expertise in general Insurance.
If
the position described below fits your skills and ambitions, we will be excited
to hear from you.
Claims
Assistant
Purpose
of the Role: Reporting to the Claims Manager – The
Claims Assistant will be responsible for efficient claims processing within the
department as per set service standards with the aim of providing superior
customer service.
Primary
Duties & Responsibilities
· Verify
all claims presented to ensure that they fall within the scope of respective
insurance policy cover and that policy conditions have been met.
· Acknowledge
receipt of new claims, register new claims and open claim files (manual and
electronic) while ensuring accuracy and completeness of documentation.
· Communicate
the decision regarding coverage and accuracy of claims to claimants, insured’s,
branches, and other parties concerned.
· Maintain
client claims files in accordance with agreed service standards.
· Appoint
motor assessors and ensure regular follow ups
· Follow
up all registered claims through to final settlement / payment.
· Initiate
recoveries with third party insurers and third parties.
· Communicate constantly with clients / intermediaries on the status of their claims.
· Review
client/Intermediary experiences for accounts serviced and make recommendations
to the underwriting department
· Monitor
all allocated client accounts for loss ratios and frequency of occurrence
· Any
other duty as may be assigned by the management from time to time
Qualifications
and Experience
· Bachelor’s
degree preferably in Insurance or related field.
· Progress
in CII/AIIK
· 2 years
working experience in general insurance claims
Required
Skills and Competencies
· Good
understanding of Insurance principles and practice
· Good
customer service, communication, and negotiation skills.
· Good
understanding of claims processing
How to
Apply
Interested
candidates who meet the above criteria are requested to forward their cover
letter, curriculum vitae and relevant academic testimonials via email only to
jobs@cannon.co.ke by 13th January 2023.
Only
shortlisted candidates will be contacted.
Cannon
General Insurance(K) Ltd is an equal opportunity employer, therefore canvassing
will automatically be disqualified
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