Chief Impact Officer
The Job
This is a unique
opportunity for an entrepreneurial and visionary leader to join and shape the
next strategic phase of Triggerise. The Chief Impact Officer is ultimately
responsible for delivering impact across our operational markets. You lead all
areas of our organisation that implement our programmes on the ground, as well
as a number of strategic initiatives that aim to ensure we keep evolving our
operations into the future. You are part of the C-suite and operate globally.
Main Responsibility Areas
- Be
a transformational leader that provides clear and actionable leadership to
your department and in the wider organisation. Based on your skillset we
will define your final portfolio together upfront, but teams ideally
include Global Operations, Partnerships, Public Sector, MERL and
Marketing, roughly 50 FTE (Full Time Equivalent) in total.
- Ensure
consistent, high quality delivery in our 5 core markets, Kenya, Ethiopia,
Uganda, South Africa and Burkina Faso, building on our Kenyan successes.
- Develop
and execute the impact strategy for Triggerise with a particular focus on
using our platform’s technological abilities to create impact.
- Give
guidance and provide strategic oversight for partnerships with public and
private partners.
- Oversee
Triggerise expansion into new markets with regards to impact as well as
daily operations. Develop strategic implementation blueprints for new
markets and adapt these to the local reality.
- Provide
the strategic oversight and guidance that ensures your teams are equipped
and enabled to thrive in a complex network organisation that marries tech
and NGO.
- Connect
data with strategy and impact in a way that means we develop reporting
that can be meaningfully and impactfully shared with colleagues, donors
and other stakeholders alike.
- Strategically
budget and decide on staffing and fund allocation to optimise impact and
quality across markets.
- Be
a key member of the C-suite of Triggerise, which requires strategic
thinking, hands-on implementation and seamless partnerships across the
executive team and the organisation.
Key Deliverables
- Successfully
scale our impact in the coming years from 300.000 users in 2022 to 1
million users in 2026.
- You
meet our monthly and annual targets for each market and deliver on grants
deliverables.
- Ensure
our ecosystems and associated offers are delivering high quality,
sustainable impact.
- Maintain
a competitive cost per user in all markets by ensuring Triggerise operates
in a cost efficient way.
- Ensure
each market is functioning as required according to the growth phase it is
in and ensure we have clear blueprints for growth.
About You
- You
are a strategic thinker with an entrepreneurial spirit and vision-oriented
approach.
- You
have exceptional communication and relation building skills.
- You
have the technological knowledge and interest to be able to lead the added
component of implementing a digital platform based solution.
- You
can keep a helicopter view, but are not afraid to get your hands dirty and
get involved when needed.
- You
have a data-driven approach and mindset.
- You
have excellent writing and presentation skills.
- You
thrive under pressure and are resilient.
- You
have the ability to manage multiple projects with varying types of demands
and can prioritise between pressing tasks.
- You
are a confident decision-maker who can communicate directions and
solutions clearly to both technical and non-technical people.
- You
are a human centred leader that can remotely inspire teams across
cultures.
Requirements
- 3-5
years of experience in a senior leadership operational role
- A
minimum of 10 years of experience operating in a similar context. NGO,
public healthcare or other relevant experience in the private sector in
our priority markets will be a plus.
- Experience
overseeing operations in multiple countries across Africa.
- Extensive
experience working in a complex, results focused environment.
- Proven
responsibility of having final responsibility over 8-12 million dollar
budgets annually.
- Experience
leading teams within a regional or global capacity, in a matrix, fast
paced environment.
- Experience
in representing an organisation to the public.
- Open
to travel within the continent – at least 25% of time spent travelling
will be required.
Compensation
- We
offer a competitive salary based on experience, location and the agreed
scope of the position.
- Great
secondary benefits, depending on your location.
- A
personal development budget.
- Unlimited
holidays, if you can make it work with your team you’re good to go.
- Growth
opportunities.
- A
product to help shape as we grow, to leave your mark on how we do things.
- A
vision that we trust that you will do your job without us having to invent
unnecessary rules and regulations.
How to Apply
