Business Officer Job in Kenya

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Business Officer Job in Kenya


Job Summary

The role is responsible for contribution to the growth of the Bank’s asset and liabilities books through achievement of allocated targets, the management of a portfolio of key corporate accounts and for assisting the Head of Business with administration, market intelligence & strategy execution in Business Department.

Key Responsibilities

  • Develop cost effective, long term asset business with companies and organizations of repute in order to ensure the Bank’s maximum profitability;
  • Act as key consultant to client’s senior management, providing them with the evaluation and implementation of financing strategies or structures.
  • Maintaining adequate relationship contact with assigned customers to ensure their expectations are managed and that they have appropriate understanding of FCB.
  • Anticipate and be continually sensitive to the shifting customer expectations and initiate appropriate measures to ensure that FCB stays ahead of competitors in rendering customer service;

  • In liaison with the branch managers handle transactions for Corporate customers on a day to day basis always ensuring the bank is not unduly exposed
  • Continually Identify and exploit cross selling opportunities that embed the bank and its products with the customers’ needs.
  • Identify and develop a dynamic target pipeline and market for new profitable and/or status customers from the identified target sectors;
  • Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.
  • Participate in cross-functional activities that help promote and nurture collective responsibility to the bigger objectives of the Bank.
  • Periodic (as specifically defined) performance reporting on marketing activities;
  • Active portfolio management and development by maintaining existing income sources.
  • Developing and managing customer relationships with target customers through active and measurable call visit plans with all assigned customers and prospects.
  • Active portfolio management and development by maintaining existing income sources.
  • Responsible for structuring and negotiating finance and/or lease agreements according to established guidelines.
  • Coordination of services for assigned clients, the monitoring of contractual obligations for these accounts and active participation in retentive marketing efforts for securing additional business opportunities with clients.
  • Provide outstanding relationship management and advice to a varied and challenging mix of business customers.
  • Negotiation of new financing arrangements and opportunities, preparation and review of proposals for approval
  • Contribute to formulation of strategies for the corporate business
  • Adopt a value based management approach to cost control.


  • Hold a Bachelor’s Degree in Business, or finance related field.
  • Professional Banking operations training e.g. AKIB, ACIB, Business Development background
  • Have a minimum of 2 years relevant work experience in a similar position with proven result.
  • Passion for selling and client relationship must be evident.
  • Experience in banking industry or a financial institution.
  • A proven record of successfully managing customer relations and growing a portfolio of financing and asset clients.

Competencies & Attributes:

  • Personality: A go-getter, enthusiastic, results oriented with excellent communication and social skills. A forward planner with clear focus, ardent team player, mature, reliable, hardworking and able to work without supervision.
  • Sound knowledge of the Bank’s products and services; CBK Prudential Guidelines.

Job skills:

  • Understand the Banking Act, Central Bank Regulations, prudential guidelines
  • Knowledge of current trends in client relations; business trends in banking & financial institutions
  • Demonstrate a high degree of sensitivity, confidentiality when dealing with internal &external customers.
  • Have a high sense of diplomacy, accuracy, attention for detail and with strong analytical ability.
  • High levels of professionalism and professional development.
  • Business acumen, Strategic thinker with ability to make sound decisions for the business o Have good PR/interpersonal skills, have outstanding communication and reporting skills, problem analysis and listening ability.

o  Honest with impeccable integrity (high ethical standards).

  • Computer skills: Must be adept in use of Ms Word, Excel, Access, power-point, Internet and email.


A package commensurate to the posts shall be discussed and agreed with the successful candidates.


If you are up to the challenge, possess the necessary qualification and experience, please send you CV only quoting the job title on the email subject to by 20th January 2023.

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