BUSINESS OFFICER (GARISSA)
Job Summary
The role is responsible for contribution to the growth of the
Bank’s asset and liabilities books through achievement of allocated targets,
the management of a portfolio of key corporate accounts and for assisting the
Head of Business with administration, market intelligence & strategy
execution in Business Department.
Key Responsibilities
- Develop cost effective, long term asset business
with companies and organizations of repute in order to ensure the Bank’s
maximum profitability;
- Act as key consultant to client’s senior management,
providing them with the evaluation and implementation of financing
strategies or structures.
- Maintaining adequate relationship contact with
assigned customers to ensure their expectations are managed and that they
have appropriate understanding of FCB.
- Anticipate and be continually sensitive to the
shifting customer expectations and initiate appropriate measures to ensure
that FCB stays ahead of competitors in rendering customer service;
- In liaison with the branch managers handle transactions
for Corporate customers on a day to day basis always ensuring the bank is
not unduly exposed
- Continually Identify and exploit cross selling
opportunities that embed the bank and its products with the customers’
needs.
- Identify and develop a dynamic target pipeline and
market for new profitable and/or status customers from the identified
target sectors;
- Ensure compliance to Know Your Customer (KYC) and
Anti Money Laundering (AML) requirements in all dealings with existing and
potential customers.
- Participate in cross-functional activities that help
promote and nurture collective responsibility to the bigger objectives of
the Bank.
- Periodic (as specifically defined) performance
reporting on marketing activities;
- Active portfolio management and development by
maintaining existing income sources.
- Developing and managing customer relationships with
target customers through active and measurable call visit plans with all
assigned customers and prospects.
- Active portfolio management and development by maintaining
existing income sources.
- Responsible for structuring and negotiating finance
and/or lease agreements according to established guidelines.
- Coordination of services for assigned clients, the
monitoring of contractual obligations for these accounts and active
participation in retentive marketing efforts for securing additional
business opportunities with clients.
- Provide outstanding relationship management and
advice to a varied and challenging mix of business customers.
- Negotiation of new financing arrangements and
opportunities, preparation and review of proposals for approval
- Contribute to formulation of strategies for the
corporate business
- Adopt a value based management approach to cost
control.
Qualifications:
- Hold a Bachelor’s Degree in Business, or finance
related field.
- Professional Banking operations training e.g. AKIB,
ACIB, Business Development background
- Have a minimum of 2 years relevant work experience
in a similar position with proven result.
- Passion for selling and client relationship must be
evident.
- Experience in banking industry or a financial
institution.
- A proven record of successfully managing customer
relations and growing a portfolio of financing and asset clients.
Competencies & Attributes:
- Personality: A go-getter, enthusiastic, results
oriented with excellent communication and social skills. A forward planner
with clear focus, ardent team player, mature, reliable, hardworking and
able to work without supervision.
- Sound knowledge of the Bank’s products and services;
CBK Prudential Guidelines.
Job skills:
- Understand the Banking Act, Central Bank
Regulations, prudential guidelines
- Knowledge of current trends in client relations;
business trends in banking & financial institutions
- Demonstrate a high degree of sensitivity,
confidentiality when dealing with internal &external customers.
- Have a high sense of diplomacy, accuracy, attention
for detail and with strong analytical ability.
- High levels of professionalism and professional
development.
- Business acumen, Strategic thinker with ability to
make sound decisions for the business o Have good PR/interpersonal skills,
have outstanding communication and reporting skills, problem analysis and
listening ability.
o Honest with impeccable integrity (high ethical standards).
- Computer skills: Must be adept in use of Ms Word,
Excel, Access, power-point, Internet and email.
Remuneration
A package commensurate to the posts shall be discussed and agreed
with the successful candidates.
HOW TO APPLY:
If you are up to the challenge, possess the necessary
qualification and experience, please send you CV only quoting the job title on
the email subject to hr@fcb.co.ke by 20th January
2023.
