JOB DESCRIPTION
The Branch Manager is
responsible for achieving business growth by meeting business targets. This
involves managing and developing the branch through the regional teams with the
aim of achieving product targets, enforcing effective credit control,
delivering of set loss ratio and building and maintaining customer
relationships.
BRANCH MANAGER-NAIVASHA
- Company:APA Insurance
- Location: NAIVASHA
- Employment
Type:Permanent
- Job
Id:iQO6Oz6PoK
- Date
added:20-Jan-2023
- Deadline:27-Jan-2023
Duties &
Responsibilities
- Building
and strengthening business relationships with existing and prospective
clients to achieve performance targets;
- Developing
and constantly updating underwriting service standards and manuals in line
with the customer service charter;
- Achieving
branch service standards within set turnaround times;
- Managing
the business portfolio through prudent underwriting in order to achieve
the targeted business mix and loss ratio;
- Managing
outstanding premium as per the credit control policy;
- Managing
the implementation of internal and external audit and risk recommendations
within the agreed timelines; Exploring opportunities presented by the
market and developing innovative products and solutions that meet customer
needs;
- Supervising
unit managers (APA Life and APA Insurance) from the region;
- Complying
with statutory, regulatory and internal control processes at the business
units including internal and external audit recommendations;
- Developing
departmental budget and business plans to achieve the set company targets;
- Entrenching
performance based culture among departmental staff in line with their set
KPIs and departmental targets;
- Participating
in company CSR and brand building activities in liaison with the Head
Office;
- Training,
coaching and mentoring staff/DSFs/Independent Agents in order to improve
performance and cohesion within the department;
- Implementing
interdepartmental SLA in liaison with other departmental heads;
- Participating
in management meetings, projects and committees as assigned.
Qualifications
ACADEMIC QUALIFICATIONS
- Bachelor’s
degree in Insurance or an equivalent.
JOB SKILLS AND REQUIREMENTS
- Sales
skills
- Interpersonal
and Communication skills
- Customer
Service Skills
- ACII/AIIK
Experience
- At
least 6 years relevant experience
How to Apply
Strong preference will be
given to candidates with the above qualifications, skills, and experience. If
your career aspirations match this exciting opportunity, please submit your
application to recruitment@apollo.co.ke with Branch Manager Naivasha as
the subject of the email on or before 27th
January 2023. Only shortlisted
candidates will be contacted.
APA Apollo Group is an
equal opportunity Employer.