SMEP Microfinance Bank Limited is a dynamic Christian based Bank regulated by the Central Bank of Kenya, whose Mission is “To empower our customers through provision of market driven financial services”, with over 38 outlets across the country.
We are inviting applications from interested and suitably
qualified candidates who are passionate about transforming lives in the
society, to fill the following position:
BRANCH MANAGER: – BM/01/23
The successful candidates will be responsible for steering the
Branch into high level performance through proper supervision, people
management and enforcing a customer centric culture at the Branch.
Key Duties & Responsibilities
- Take the leadership role at the Branch and mentor
the Branch staff towards the achievement of the Banks’ Mission, Vision and
the Banks’ Strategic Objectives.
- Ensure the Branch attains the set
targets in the following parameters; High standards of Customer Service,
Customer Retention, Deposits, Healthy Loan Portfolio.
- Develop and maintain critical
relationships at the Branch to enhance business Development
- Enhance relationships
with SME’s, High Net worth
Individuals, Churches and Institutions to grow business.
- Maintain a healthy balance of
deposits portfolio on Church, SME, and Retail and Corporate deposits.
- Implement strategies on
penetration of business segments, markets and sectors.
- Ensure growth of liabilities
business including transactional, alternate and direct banking business.
- Ensure staff productivity is
maintained through support, mentorship, and TAT and customer service.
- Ensure compliance with both
internal and external regulatory requirements.
- Working closely with risk and
compliance units to ensure effective controls to mitigate against business
risks associated with Business.
Key Qualities & Competencies
- Minimum of 5 years banking experience; both in
Banking Operations and Credit Management, 2 of which must have been in a
supervisory or managerial position in a Micro Finance or Commercial Bank.
- Experience in a Micro Finance Institution will be an
added advantage
- Good people Management skills and
proven ability to achieve results through others
- Have excellent negotiation, sales
and marketing skills
- Strong customer centric skills
- Excellent report writing and
presentation skills.
- Good communication skills
- Self-driven, results-oriented
individual with a positive outlook
- Must have a clear focus on high
quality and business profit
- Able to get on with others and be
a team-player with excellent interpersonal skills
- Between 33 to 42 years of
age
Qualifications
- A minimum grade of C+ (plus) in KCSE
- Undergraduate university degree
in Business related field
- Professional qualifications in
Marketing, Accounting or Credit Management will be an added advantage
- Must be adept in ICT
- Applicants must be committed to
Christian values with a passion to serve
How to Apply
The full job profile is on the website and qualified and
interested candidates who meet the criteria should download the “Job
Application Form” at www.smep.co.ke/opportunities, and send their filled applications to recruitment@smep.co.ke. The deadline for
applications is Friday 20th January, 2023. Only shortlisted
candidates will be contacted.
