Position: Security & Compliance Supervisor
Reporting To: Store Manager
Location: Nairobi
Our client, in the retail Industry, is looking to fill the
position of Security & Compliance Supervisor.
Job Purpose: The Security &
Compliance Supervisor is responsible for supporting the Store Manager by
completing tasks to ensure a safe and secure working environment for all
employees, visitors and customers.
Duties and
Responsibilities
Security Responsibilities
· Respond to all aspects
of emergency responses to provide assistance to employees and customers and
where necessary act as the command and control for the incident.
· Conduct daily / weekly /
monthly checks for all safety and security equipment.
· Train store employees on
the application of emergency procedures in crisis situations as per the
guidelines.
Policies and Procedures
· Implement the safety and
security policies and procedures in the store.
· Enforce security/safety
policies and ensure that security officers’ post instructions are followed,
established patrols are completed, and adequate reports and logs are filed
daily and weekly as per the company policies.
· Maintain strict
compliance with the law and company policies concerning shoplifters’ handling,
searches and seizures, and the preservation of evidence.
Investigations
· Identify potential
safety and security risks and report to management.
· Support investigations
on cases such as employee theft, breach of ethics, corruption and violations of
the company policies, procedures and code of conduct.
· Identify theft trends
within the assigned store, enforce theft handling procedures and improve the
theft-catching rate of employees and customers.
· Perform routine
monitoring and review the video surveillance footage to ensure compliance with
all policies and procedures during the day.
· Participate in Loss
Committee meetings and ensure action plans are prepared and implemented to
reduce shrinkage.
Reporting
· Document any reports
related to risk within the store.
· Communicate with the
store manager daily and weekly regarding safety & security issues/changes
that need to be implemented.
Human Capital
Responsibilities
· Proactively identify and
seek professional development opportunities to improve leadership and technical
skills pertaining to the direct line of work.
· Apply and follow the
company’s corporate policies and relevant procedures and instructions.
Definition of Success
· Resolved/apprehended
criminal cases.
· Reduced physical
shrinkage.
· Maintenance of security
assets.
· Competencies, Education
Qualification, and Skills
Education Qualification:
· Bachelors’ Degree in
Criminology, Security Management, Military Studies, Law Enforcement or any
closely related field.
Minimum Required
Experience:
· 2+ years of related
experience
· Retail industry working
experience is an added advantage.
Functional / Technical
Competencies:
· Excellent written and
verbal communication skills
· Strong interpersonal
skills
· Highly organized with
strong multitasking skills
· Good time management
skills
· Good problem-solving
skills
· High attention to detail
How to Apply
To apply, submit your application on our ATS at ats.flexi-personnel.com by
7th DEC 2022 under the SECURITY & COMPLIANCE SUPERVISOR job posting.
All applicants are advised to adhere to application guidelines
for consideration.
Only shortlisted candidates will be contacted.
NB: Flexi Personnel does not charge candidates for job
placement.
