Security & Compliance Supervisor Job in Nairobi, Kenya

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Security & Compliance Supervisor Job in Nairobi, Kenya

Position: Security & Compliance Supervisor

Reporting To: Store Manager

Location: Nairobi

Our client, in the retail Industry, is looking to fill the position of Security & Compliance Supervisor.

Job Purpose: The Security & Compliance Supervisor is responsible for supporting the Store Manager by completing tasks to ensure a safe and secure working environment for all employees, visitors and customers.

Duties and Responsibilities

Security Responsibilities

·  Respond to all aspects of emergency responses to provide assistance to employees and customers and where necessary act as the command and control for the incident.

·  Conduct daily / weekly / monthly checks for all safety and security equipment.

·  Train store employees on the application of emergency procedures in crisis situations as per the guidelines.

Policies and Procedures

·  Implement the safety and security policies and procedures in the store.

·  Enforce security/safety policies and ensure that security officers’ post instructions are followed, established patrols are completed, and adequate reports and logs are filed daily and weekly as per the company policies.

·  Maintain strict compliance with the law and company policies concerning shoplifters’ handling, searches and seizures, and the preservation of evidence.


·  Identify potential safety and security risks and report to management.

·  Support investigations on cases such as employee theft, breach of ethics, corruption and violations of the company policies, procedures and code of conduct.

·  Identify theft trends within the assigned store, enforce theft handling procedures and improve the theft-catching rate of employees and customers.

·  Perform routine monitoring and review the video surveillance footage to ensure compliance with all policies and procedures during the day.

·  Participate in Loss Committee meetings and ensure action plans are prepared and implemented to reduce shrinkage.


·  Document any reports related to risk within the store.

·  Communicate with the store manager daily and weekly regarding safety & security issues/changes that need to be implemented.

Human Capital Responsibilities

·  Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.

·  Apply and follow the company’s corporate policies and relevant procedures and instructions.

Definition of Success

·  Resolved/apprehended criminal cases.

·  Reduced physical shrinkage.

·  Maintenance of security assets.

·  Competencies, Education Qualification, and Skills

Education Qualification:

·  Bachelors’ Degree in Criminology, Security Management, Military Studies, Law Enforcement or any closely related field.

Minimum Required Experience:

·  2+ years of related experience

·  Retail industry working experience is an added advantage.

Functional / Technical Competencies:

·  Excellent written and verbal communication skills

·  Strong interpersonal skills

·  Highly organized with strong multitasking skills

·  Good time management skills

·  Good problem-solving skills

·  High attention to detail

How to Apply

To apply, submit your application on our ATS at by 7th DEC 2022 under the SECURITY & COMPLIANCE SUPERVISOR job posting.

All applicants are advised to adhere to application guidelines for consideration.

Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.

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