Quality Improvement (QI) Technical Officer Job in Kenya

LVCT Health is an established Kenyan NGO that is renowned for the implementation of health programs at scale in Kenya. Through its vision of Empowered Healthy Communities, LVCT Health is a leader in designing and implementing innovative HIV prevention and treatment approaches, sexual and reproductive health and gender-based violence programs reaching the most vulnerable populations. LVCT Health works with the government and other stakeholders at the national and county levels.

LVCT Health seeks to fill the position of Quality Improvement (QI) Technical Officer for the the USAID-funded, multi-country implementation science research consortium called CATALYST (Catalyzing access to new prevention products to stop HIV). This study aims to characterize and assess the implementation of an enhanced service delivery package providing an informed choice of PrEP products among women.


Position:

QI Technical Officer

TOQI/LVCT/12/2022

Reporting to:

Project Manager, MOSAIC

 

Location:

Nairobi

 

 

Duration:

One-year, renewable

 

 

 

 

Job purpose

The QI Technical Officer will be responsible for oversight, technical guidance, mentorship, and capacity building to CATALYST QI sites, coaches and national actors to launch, lead and continually collect learning data from the quality improvement collaborative process in the framework of the CATALYST study at the country level. She/he will be a link between the QI Faculty and country level QI coaches and QI teams. The QI Technical Officer will report to the Project Manager with a functional relationship with Catalyst Study Coordinator and STA, Quality Improvement.

Key responsibilities

Lead the oversight of the QI Collaborative.

Collaborate with government and stakeholder partners to launch and implement QI Collaborative Coordinate the work of QI coaches and facility QI teams to ensure proper implementation of QI

activities, including QI coaching visits; ensuring compliance with QI processes;

Leverage on existing or support the establishment of facility QI structure to support QI collaborative implementation;

Support coaches and teams in continuous learning and improvement to increase and improve PrEP initiation service provision among eligible clients;

Support facility QI coaches with on-site training and mentorship on a PDSA-based model for inform identify gaps, implement suggested QI strategies, document changes and test their impact during specific action periods;

Collaborate with key stakeholders to revive/leverage learning sessions at the national level and regionally (through the CATALYST cross-country PrEP Exchange platform) that will allow teams to share their experiences (supported by monitoring data) and to learn about best practices and how they can be replicated.

B.Ensure data collection, analysis, learning and knowledge management from Collaborative to support

STUDY:

Ensuring all QI-related data collection is conducted as per protocol (QI reports, user surveys, provider surveys, run charts);

Coordinate and engage with M&E staff for indicator development, data collection activities, Standard Operating Procedures (SOP) development, data quality assurance policies and procedures, and data review and analysis;

Oversee QI data collection and QI data analysis, provide QI feedback to site staff and improve site performance based on the analysis and assessments indicators;

Jointly with coaches and other team members, develop knowledge management context for QI briefs every six months;

Support conducting and documenting data patient feedback system and from 6 monthly Experienced -based co-design;

Present improvement data and stories to stakeholders, QI faculty and in various forums.

Administrative and management tasks and collaboration with other areas of CATALYST/MOSAIC:

Assist in the work plan and budget development for QI activities;

 Contribute to the development of work plans, quarterly and annual reports, financial reports, and any other reports required by MOSAIC;

 Document QI training, QI Collaborative activities, and technical assistance activities and prepare QI-related data for presentation for a diverse range of audiences and present data in dissemination venues;

 Produce and disseminate technical reports, guides, manuals, success stories, and other written materials;

 Work collaboratively with MOH, MOSAIC relevant POCs and other stakeholders to support mechanisms for regular engagement with national and sub-national decision-makers, site managers, health care providers, youth and community advisory group representatives and civil society representatives involved in CATALYST through learning sessions conducted three times per year;

 As part of QI collaborative efforts, work collaboratively with Lab and Pharmacy personnel QI leads to oversee the management (storage& dispensing) of HIV testing commodities and PrEP choice products;

 Participate in QI faculty meetings and provide regular updates;

 Participate in the regional PrEP Exchange, organized for members of each country’s QI collaborative twice per year for cross-country dialogue, knowledge sharing, and learning.

Qualifications and Knowledge

University Degree in Public Health, Nursing, Clinical (or proven equivalent experience). Proficiency in using PDSA for quality improvement

Analytical skills

Experience

  • Prior experience of the oversight of the implementing quality/performance improvement programs/ Quality Improvement Collaborative model is desirable
  • Prior experience in intervention/implementation research studies will be added advantage, including publications
  • Experience in developing and conducting training is desirable.
  • Knowledge and experience in HIV prevention, preference for clinical or nursing working experience. Good interpersonal skills and adult learning techniques mastery
  • Willingness to travel frequently to Catalyst sites

Skills and Behaviors

  • Excellent communication skills suitable for the management of, and liaison with, a multi-disciplinary and multi-cultural team
  • Ability to work independently and demonstrate the ability to be able to lead others
  • Strong interpersonal skills with the ability to build effective working relationships with people at all levels and across cultures

Terms of Employment

This will be an annual renewable year contract per the LVCT Health service scheme. The candidate will be on probation for three (3) months. Compensation for this position is negotiable within a relevant grade based on educational levels, relevant experience and demonstrated competency.

How to apply

Interested and qualified candidates are invited to submit their applications and CV along with a cover letter expressing interest and indicating Salary history and expectations to recruitment@lvcthealth.org . The position applied for and reference number should be clearly indicated on the subject line and cover letter.

The closing date is December 9, 2022 . Only shortlisted candidates will be contacted. LVCT Health is an equal opportunity employer. Please visit our website www.lvcthealth.org for more information about the organization

LVCT Health DOES NOT CHARGE any fee whatsoever in any part of the recruitment process

LVCT Health is committed to preventing unwanted behaviour at work, including sexual harassment, exploitation and abuse, stigma and discrimination of individuals of various diversity, lack of integrity and financial misconduct. LVCT Health expects all staff and volunteers to share this commitment. Failure to adhere will result in disciplinary action.