Implementation Project Manager
Description
We are seeking a seasoned
project management professional to provide skilled and experienced leadership
to lead our ability to successfully deliver projects for Distribution Utilities
and Metro Grids. This role will act as a resource that can ensure delivery of
successful projects by offering excellence in tactical execution and
coordination of projects to ensure on-time deployment and excellent customer
satisfaction. Key elements of success will be customer change management,
project management and deep knowledge of electricity Grid operations management.
You’ll be expected to:
● Own the project
management, coordination and scoping activities for customer projects
● Deployment and
successful completion of projects
● Be responsible for
coordinating internal and external activities, getting the right resources
involved at various phases of the project, track progress, timelines and
provide reporting internally and externally to customers on the project
progress.
● Track tasks and action
items, follow up with task owners and get the right resources involved to close
action items.
● Serve as an operational
leader and coordinator in resolving customer issues
● Establish the right
level of project governance internally and externally
● Develop, implement and
manage the project work plan
● Implement a risk
register program to mitigate major risks with task ownership and accountability
● Implement the change and
issues management processes
● Escalate issues as
needed to ensure resolution with problem tracking and resolution plans and dates.
The result being every day we quickly know what major issues are open and still
need resolution
● Have a standard project
management capability to keep organized and ensure successful execution of
critical projects Summary of daily/weekly/monthly responsibilities:
● Facilitate, ensure the
success of and report out on projects
● Establish a project
management function that creates visibility internally and externally
● Role model exceptional
leadership through listening, collaboration, teaching, an open mind and
insightful problem solving
● Serve as the point of
contact for customer questions and issues and see issues through to resolution
earning customer appreciation and respect
● Escalate issues as
needed to ensure resolution
Summary of daily/weekly/monthly responsibilities:
● Facilitate, ensure the
success of and report out on projects
● Establish a project
management function that creates visibility internally and externally
● Role model exceptional
leadership through listening, collaboration, teaching, an open mind and
insightful problem solving
● Serve as the point of
contact for customer questions and issues and see issues through to resolution
earning customer appreciation and respect
● Escalate issues as
needed to ensure resolution
● Comfort and proficiency
working with and reporting out to executives
● Profound customer
communicate skills
● Advanced project
management and organizational skills including soft skills needed to
collaborate with cross functional stakeholders
● Comfortable and
knowledgeable of various contemporary professional solutions so that you can
utilize them when identifying solutions
● Stakeholder management
● Understanding of change
management
● Skills utilizing project
management tools such as Microsoft Project or SmartSheets
● Ability to understand
and collaborate with engineers
● Excellence in
communication and patience
● Role modeling leadership
and profound accountability
