Head of Health
This role is responsible
for overseeing the health insurance business through effective management, marketing,
and development of the health portfolio, ensuring that the business is
commercially viable by enforcing product mix, credit control and managing the
claims experience. The position builds and promotes a customer focused culture
that contributes to the overall success of the health business through the
development, implementation and monitoring of innovative ideas with a view to
providing the business with a competitive advantage.
Duties & Responsibilities
- Formulating
strategy in line with the objectives of the Company and Group.
- Ensures
profitability of the health portfolio by enforcing product
mix, setting credit controls, managing loss ratios, and
achieving gross premium targets.
- Takes
full ownership and accountability for achieving the set sales growth
targets through effective management, marketing and development of the
health business teams.
- Effective
claims management and implementation of cost reduction measures covering
acquisition and administration costs.
- Manages
services providers to ensure the best possible discounted preferential
rates.
- Creates
partnerships to deliver economical healthcare solutions
- Formulates,
builds, and promotes a customer-focused culture that supports the delivery
of an outstanding service.
- Formulates
prudent business acquisition and underwriting norms to achieve annual GWP
budget.
- Oversee
the different sectors of the health business and have robust measurable
Key Performance Indicators (KPIs) for the team, holding them fully
accountable for results.
- Plans
and executes a robust wellness program that promotes the health, safety
and well-being of our health clients.
- Creates,
implements, and measures the success of a comprehensive business
development, communications, and care management program that will
enhance APA Apollo’s position within the marketplace.
- Explores
new business opportunities to market the products and develops new sources
of the distribution to expand outreach and increase revenues through
leveraged use of technology.
- Formulates
a retail strategy to drive retail business.
General Responsibilities
- Actively
interfaces with the other Business Units to ensure smooth and efficient
processes and optimum use of resources and technology.
- Leads,
inspires and coaches team members to achieve their targets while
supporting their professional and personal development.
- Supports
management projects and participates in the development of policies and
procedures.
- Keeps
in sight the need to optimize efficiency and revenue while maintaining
diligent cost management.
- Ensures
compliance with all relevant laws, policies, and regulations as a matter
of course.
Qualifications
ACADEMIC
QUALIFICATIONS
- Bachelor’s
Degree in Business Administration or a related field required.
- Strong
effective communicator in writing business presentations and interpersonal
communication.
- Highly
developed, demonstrated teamwork skills.
- Demonstrates
a high degree of confidentiality in interpersonal interaction.
- Demonstrated
ability to market and sell products/services.
- Demonstrated
ability to increase productivity and continuously improve methods,
approaches, and departmental contribution while remaining cost-sensitive.
- Demonstrated
commitment to evidence-based, measurable health products, services, and
activities.
- Demonstrated
ability to see the big picture and provide useful and strategic advice and
input across the company and on the senior executive team.
- Familiarity
and skill with the use of IT and analytics.
PROFESSIONAL
QUALIFICATIONS
- ACII/AIIK
- Member
of a relevant professional industry-related body
EXPERIENCE
- At
least 10 years of relevant experience with at least 4 years of managerial
experience
- Experience
supervising and managing professional staff
- Experience
as a trusted resource as a member of a senior-level executive team
- Direct
responsibility for the P&L with experience in managing costs and
driving operational efficiencies
How to Apply
Are you interested and
qualified? Send your Cover letter and CV to: recruitment@apollo.co.ke with
Head of Health as the subject of the email on or before 30th December. Only
shortlisted candidates will be contacted.
