DT Dobie
Job Title: Sales Executives
Division: HCV
Department: SinoTruk
Section / Unit: Sales
Reports to: Brand Manager
Work station: Nairobi
Direct Reports: N/A
Indirect Reports: N/A
JOB PURPOSE: This role is responsible
for the achievement of the set sales targets to ensure the profitability of the
brand.
MAIN RESPONSIBILITIES OF THE JOB
Managerial / Supervisory
· N/A
Operational
Responsibilities
· Conduct regular field
visits to prospect for clients in order to generate sales and gather market
information to assist in planning and decision making;
· Actively follow up on
new leads and referrals resulting from showroom, field activities and
promotions to build prospects and close sales;
· Prepare quotations in in
line with DT Dobie guidelines to assist close sales in a timely manner;
· Create sales orders in
the system to facilitate timely invoicing
· Prepare sales calls
programs for appointment bookings with prospective clients to facilitate sales
plans;
· Maintain regular contact
with clients to promote retention and generate referrals and new business
opportunities;
· Consistently update
customers on sales order progress, respond and resolve customer queries in a
timely manner to ensure customer satisfaction and retention;
· Advise clients on
finance packages available through partner financial institutions (Loxea and
banks), and assist the clients in filling the required documentation to ensure
the sales deals are closed;
· Liaise with Finance to
ensure payment terms are clearly agreed and communicated to the customer, and
proper finance documentation, to minimise customer complaints and enhance the
closing of sales deals;
· Follow up on vehicle
registration documents including logbooks to ensure the documentation is
availed to the customer in a timely manner for enhanced customer satisfaction
and retention;
· Actively participate in
promotional and customer training activities to market the company’s products
and services to increase product awareness for enhanced sales;
· Provide information to
management and the marketing team on market intelligence to assist garner
information required to develop aggressive marketing and sales strategies for
Sinotruk product segment;
· Submit accurate weekly
deliveries and order intake data to the Brand Manager to keep track of the
monthly sales targets as per budget;
· Support in the unit
ordering process to ensure optimal stock holding at all times;
KNOWLEDGE, SKILLS AND
EXPERIENCE
Minimum level of
academic and professional qualification required to perform effectively in the
role
· Degree in sales and
marketing or other relevant field
Minimum level of
experience required to perform effectively in the role
· 3 years’ working
experience in sales in the automotive industry
WORKING RELATIONSHIPS
Internal customers
· Sales Administration
· Registration Officers
· Logistics And Vehicle
Preparation Team
· Marketing
· Service Advisors
· Parts Sales
· Finance Department
External Customers
· Corporate Clients
· SMEs
· Individual Clients
· Suppliers
· Financial
Institutions/Banks
· Pre-Owned Units Section
· Contracted Personnel
COMPETENCIES
Technical
· Proficient in Microsoft
Office applications/computer literacy
· Vehicle Driving Skills
· Product knowledge i.e.,
vehicle specifications, Basic mechanical knowledge
· Knowledge in
professional standards
Functional
· Writing skills
· Presentation skills
Behavioral
· Excellent Customer
Service skills
· Excellent interpersonal
skills
· Pleasant and outgoing
personality
· Strong negotiating and
influencing skills
· Excellent presentation
skills and communication skills (written and spoken)
· A team player with a
go-getter attitude
· Ability to work under
pressure and meet sales targets
· Organizational skills.
How to Apply
If you meet the requirements, kindly forward your application
enclosing a detailed word version of your curriculum vitae together with a
cover letter by 27th November 2022 to dtdobieapplications@cfao.com
Please indicate Sales Executive – SinoTruk as the header of your
email.
We are an equal opportunity employer
