Retail Audit Assurance Manager
Job Purpose:
Responsible for
coordinating operational audits in the Retail Segment at Britam.
Role holder will also be
responsible for planning and conducting of operational and financial audits to
evaluate the effectiveness of internal controls based on an approved annual
risk-based audit plan in line with regulatory and supervisory requirements and
expectations. This is in regards to the regulated entity.
Key responsibilities:
- Ensure
detailed audit programs based on the documented procedures and best
practices are developed, for each identified audit project, giving special
attention to potential risk areas.
- Prepare
reports for management and the Board Audit & Risk Committee clearly
describing the key findings and practical recommendations for improvements.
- Coordinate
the implementation of internal audit strategies, policies and procedures.
- Facilitate
regional and branch audits to ensure operations are in line with the Group
policies.
- Verify
documentation and review of existing accounting, administrative and
internal control systems and make the appropriate recommendations for
improvement. This covers the Retail Segment operations and calls for
thorough understanding of all the segment’s operations.
- Formulate
and implement Internal Audit policies and operations manuals.
- Ensure
detailed audit tests are performed on all the Retail Segment’s operations
based on Standard audit programmes in accordance with the approved annual
audit plan. This includes recommendations to improve efficiency. The job
holder may change the scope of the audit if actual circumstances in the
field so demand.
- Maintain
adequate and properly documented audits performed and evidence in the
Internal Audit systems.
- Assess
the Audited department’s primary operational and financial risks and
develop strategies to manage these areas.
- Work
with the different stakeholders and provide feedback to staff on
performance of each audit assignment.
- Develop
and implement the performance management plan and cycle for team members
as provisioned by HR.
- Schedule
and assign work to the audit team estimating resource needs.
- Verify
compliance with all the relevant legislation and regulatory requirements.
This calls for regular updates with all the relevant legislation and
statutory requirements affecting the group.
- Attend
and participate in the Management meetings to enhance understanding of the
Group’s Operations.
- Deliver
on performance requirements as defined in the departments’ strategy map,
balanced scorecard and Personal Scorecard.
Key Performance Measures:
As described in your Personal Scorecard
Knowledge, experience and qualifications required:
- Bachelor’s
Degree in Finance, Accounting or a related field.
- MBA
is an added advantage.
- Professional
qualification e.g. CPA(K), ACCA, CISA. CFA or equivalent.
- 7-10
years’ experience in a similar position; 4-5 of which should be in a
managerial capacity in a busy environment.
Leadership category responsibility framework (Core Competencies).
Change Leaders’ Competency Descriptions:
- Deciding and Initiating Action – Ensures key departmental
objectives are met, takes responsibility for decisions, actions, projects
and people while focusing on achievement of departmental results; takes
initiative and works under own direction; initiates and generates
activity; makes quick, clear decisions with limited information available
which may include tough choices or considered risks; decisions and actions
take into account possible impact on all parts of the business.
- Leading and Supervising – Provides the department
with a clear direction based on the overall strategic intent of the
organization; Building high expectations about the success of the
department; motivates and empowers others with a clear sense of purpose;
creates a positive departmental climate that fosters learning and
development; acknowledges high potential talent; Recognize the potential
of individuals sets and articulates the vision and values through own
personal behaviour; Push autonomy and empowerment downwards through the
department.
- Persuading and Influencing – Gains clear agreement and
commitment from others by persuading, convincing and negotiating to the
benefit of the department; promotes the organizational strategy during
departmental conversations; makes effective use of political processes to
influence and persuade others; promotes ideas on behalf of the department
and the organization; makes a strong personal impact on others; takes care
to manage the department’s impression and brand on others.
- Formulating Strategies and
Concepts –
Works strategically to realize organizational goals within the department;
sets and develops departmental strategies; identifies and develops
positive and compelling visions of the department’s future potential;
Ensure departmental Balanced Score Card objectives and KPIs are met and
Exceeded; Ensure Personal Scorecard Objectives are met and exceeded; takes
account of a wide range of issues across, and related to, the
organization; Work with direct reports to ensure the cascading of the
strategic plan into integrated departmental plans that are meaningful to
individuals; encourages others to take a strategic and long-term view in
terms of the department’s future; Emphasize the impact and importance of
individual contributions to the successful implementation of the
organizational strategy in the department; Evaluate my own and others’
performance fairly and objectively; communicates the organisational
strategy, vision and objectives effectively across all levels in the
department.
- Entrepreneurial and Commercial
Thinking –
Keeps up to date with competitor information and market trends; identifies
business opportunities for the department; maintains awareness of
developments, changes, Add value to the department by capitalizing on new
business opportunities; trends and possible risks in the department’s
structure and politics; demonstrates financial awareness; Identify ways to
increase the Britam competitive advantage, exploiting those that will
bring the greatest return within an acceptable level of risk; ensures
costs are monitored and controlled and thinks in terms of profit, loss and
added value; Ensure that sufficient data about financial and other
parameters of departmental performance are available; Interpret
departmental information objectively against appropriate benchmarks.
- Planning and Organizing – Sets clearly defined
departmental objectives; plans activities and projects well in advance and
takes account of possible changing organizational and market
circumstances; identifies and organizes resources needed to accomplish
projects; manages time effectively; monitors departmental performance
against deadlines and milestones.
- Relating and Networking – Easily establishes, as
well as assists others in building meaningful relationships with customers
and staff across all levels of the organization, inside and outside of the
department; relates well to people at all levels; facilitates the
resolutions of conflict and manages disagreements with tact and diplomacy.
- Creating and Innovating – Promotes departmental
improvement within relevant scope of influence; produces and encourages
new ideas, approaches, or insights; creates the environment for innovative
products or designs; produces a range of solutions to the strategic
benefit of the department.
- Adhering to Principles and Values – Upholds and encourages ethical
behaviour and organizational values; demonstrates integrity; promotes and
defends equal opportunities, builds diverse teams; encourages departmental
and individual responsibility towards the community and the environment;
models the organizational values during every day interactions.
- Achieving Personal Work Goals and
Objectives –
Accepts and tackles demanding departmental and personal goals with
enthusiasm; leads by example by working hard and putting in longer hours
in order to ensure successful implementation and completion of projects;
show self-insight in own development needs.
- Adapting and Responding to change – Anticipates and
effectively adapts to changing circumstances and ambiguous situations;
accepts and actively drives new ideas and change initiatives; adapts
interpersonal style to suit different individuals or situations; Monitor
changes in departmental issues, structures and dynamics and appreciate
their implications for the business; Demonstrate an understanding of the
links between the Britam’s structure, goals and capabilities; Constantly
aware of competitors, trends and changes in the markets that the Britam
works within; Maintains a focus on key priorities and deliverables,
staying resilient in the face of pressure; Implement changes within my
department to achieve set change goals; Responds flexibly to changing
circumstances; Recognises when unable to cope and asks others for help;
Uses change as an opportunity to improve ways of working, encouraging
others’ buy-in; Takes ownership for communicating change initiatives
clearly, ensuring smooth implementation
- Analyzing – Strategically analyses sources
of information, breaking them into component parts, patterns and
relationships; makes rational judgements from the available information and
analysis; demonstrates an understanding of how one issue may be part of a
much larger system.
- Cost Management – Demonstrates an awareness of
financial issues affecting my department; Use financial information to
monitor departmental performance and guide decisions; Consistently
identify opportunities to reduce costs within my department.
- Staff development – Create a positive departmental
climate that fosters learning and development; Identify development needs
within my department; Ensure direct reports have personal development
plans in place that are regularly reviewed; Provide honest and
constructive feedback on my team’s performance; Act as coach or mentor
when appropriate; Allocate power, responsibilities and authority to
appropriate subordinates.
How to Apply
Unposting Date: 29-11-2022