IT Support Assistant Job in Kenya

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IT Support Assistant Job in Kenya

IT Support Assistant

Job Requirements

  • Minimum of Bachelor’s Degree (BSc).
    Relevant IT Certifications (such as MCSE, CCNA/CCNP, MCP with Specialism in Server OS and Active Directory)
  • 2+ years experience with Microsoft Windows Administration, with 2+ years in a Windows Server 2003/2008/2010 environment supporting 100+ users, experience with Group Policies: Software, Security, log-in and logout functions, support of remote users via VPN technologies, Terminal Servers, Backup technologies, Anti-virus software, Strong understanding of TCP/IP, DHCP, DNS.
  • 1+ years experience operating Windows 2000/2003/2008 Exchange Infrastructure.

  • 1+ years experience in Internet Information Server, Web, FTP, SMTP.
  • Maximize system availability and performance through fault-tolerant configuration, efficient network architecture, and proactive server monitoring.

Job Description

  • Install and configure software and computer systems.
  • Monitoring network performance and preventing malware threats from the firewall.
  • Ensure site-to-site and site-to-user VPN is working accordingly.
  • Install and configure phone extensions and make sure multisite communication is running.
  • Troubleshoot and resolve issues with software or hardware.
  • Maintain systems, databases, and web pages.
  • Analyze records and logs to spot underlying trends and potential issues.
  • Transfers computer files between platforms.
  • Support the implementation of new solutions or applications.
  • Test, evaluate, and make decisions about new technology for the business.
  • Help the Company with online marketing.
  • Install and maintain time and attendance biometric systems.
  • Support and maintains HR and Accounting software.
  • Participate in business-wide meetings to provide insight into technical requirements.
  • Install and maintain boardroom solutions in branches.
  • Set up and operate audiovisual equipment for training, meetings, and video conferencing.
  • Establish accounts for new users and assist with password or login problems.
  • Making sure all branches are running smoothly as far as IT is related.
  • Contributes to unit goals by accomplishing related duties as required.
  • Any other duty as assigned to you by the management from time to time.

How to Apply

Closing date  24th November 2022.

Click Here to Apply.