Corporate Life Service Operations Associate Job in Kenya

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Corporate Life Service Operations Associate Job in Kenya

Corporate Life Service Operations Associate

Job Purpose:
The job holder will be responsible for ensure effective administration of group life and credit life business.
Key responsibilities:

  • Preparation of renewal invites.
  • Prompt processing of renewal and initial costing and communication of medical underwriting requirements for members above the free cover limit.
  • Participation in credit control meetings.
  • Client visits and conducting member education.
  • Promote relationship management with intermediaries and clients.
  • Ensure accuracy in costing and debit/credit notes.
  • Ensure efficiency in data management.

  • Administration of combined solution i.e. Group Life & GPA/WIBA policies.
  • Attend renewal meetings and advise on enhancements.
  • Sign off SLA’s & Service Agreements with direct clients & intermediaries.
  • Sign off Intermediary Profit Sharing Arrangements (IPSA) with identified intermediaries.
  • Generate and dispatch periodic customer statements.
  • Generate reports for policies due for renewal.
  • Prompt handling of queries from intermediaries and direct clients.
  • Prepare reports as and when required.
  • Perform any other duties as may be assigned from time to time.
  • Delegated Authority: As per the approved Delegated Authority Matrix.

Key Performance Measures:
As described in your Personal Score Card

Knowledge, experience and qualifications required:

  • Bachelor’s degree in a business related field.
  • Professional studies in insurance – AIIK or ACII. 
  • 6- 8 years successful insurance experience; 2 of which should be in a supervisory position.

Technical/ Functional competencies:

  • Knowledge of group life service operations. 
  • Knowledge of insurance industry and concepts. 
  • Planning and organization skills.

How to Apply

CLICK HERE TO APPLY

Unposting Date: 13-12-2022

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