Content Agent Job in Nairobi, Kenya

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Content Agent.

He/she will be responsible for assisting current and new clients in activations and upgrades.

Location: Nairobi

Key Responsibilities

·  Checking mails for new activation assignments.

·  Working on completing the content for the activations assigned (store and menu creation)

·  In case of no new activations, content improvement check is done (checking the menus of already implemented stores to align everything to current standards)


·  Extra content related tasks that may arise from Finance, Commercial, Sales departments for improvements or corrections.

·  Checking if there’s any priority in terms of on-boarding

·  Checking and calling one by one all the “suitable” partners and training the partners on how to operate their stores.

·  Giving support to partners with on-boarding issues (device not working, they have issues/questions with webapp, credentials not working etc.) reported on all internal channels and customer

·  Research industry-related topics

·  Create and distribute marketing copy to advertise our company and products

·  Identify customers’ needs and recommend new topics

Requirements

·  Diploma Certificate in marketing, or a similar field.

·  At least 1 years of related experience

·  Excellent organizational and time management skills.

·  Strong listening and communication skills.

·  The capacity to work independently and collaboratively.

·  Ability to work efficiently without compromising quality or accuracy.

To Apply:

Applicants who meet the requirements stated above should send their applications and detailed CVswith a day – time Telephone number to the email address: jobs1@hcsafrica.com with Content Agent on the Subject line- with your preferred location.

Candidates MUST indicate their Current and Expected salaries.