Position Title: Circuit Ride Specialist
Reports To:
Circuit Ride Planning Supervisor
Division:
Programmes
Department:
Programs, Circuit Ride Support
Job Location:
Nairobi, Kenya
Grade Level:
Grade 6, Specialist, National
Introduction: Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.
Primary Purpose:
This position is
responsible for executing all United States Refugee Admissions Program (USRAP)
circuit ride planning and management for all circuit ride activity at RSC
Africa. This position ensures that RSC
Africa processing priorities and targets are met and that standard operating procedures are strictly followed.
Essential Duties:
Compliance:
- Adheres
to all refugee case processing functions within all circuit ride planning
and execution strictly adhere to the DOS/BPRM, USCIS, RPC, CWS and RSC
Africa policies, guidelines and procedures.
- Develops, implements, and manages the policies and procedures manuals to enhance consistency
and coordination for circuit ride scheduling including the use of the
Travel Portal, tracking of logistical issues from the field and country
specific knowledge.
- Ensures
that the Travel Portal is accurately updated and the Travel Portal SOPs
are up- to-date for the Field Processing functions of the Circuit Ride
Portal.
- Ensures
that all processing sites for USCIS circuit rides have valid RSO
clearance.
- In
close coordination with the Supervisor, ensures that all trip reports are
sent out on time and have been saved on the server.
- Ensures that all documentation for a circuit ride has been accurately completed and saved
on the server.
- Ensures
that all specific circuit ride location logistical issues are followed-up
on and addressed.
- Ensures
structured and productive circuit ride trip brief and debrief sessions
- Attends
regular scheduling meetings and helps drive agenda items with all relevant
Managers, Supervisors, Coordinators and administration staff to discuss
scheduling of circuit rides.
- As
needed, travel to field locations to monitor logistics and meet with
partners and vendors.
Data Management and Analysis
- Assists
in preparing projections for partners and ensure execution of all RSC
Africa circuit rides in coordination with the Field Processing and
Cultural Orientation Managers, the Senior Programs Teams (SPT), and the
Deputy Director.
- Ensures
matrices and USCIS Calendars for prescreening and adjudications circuit
rides are submitted to the case processing scheduling teams on time.
- Ensures
cultural orientation participant lists are sent out to partners
on time
- Creates
and updates circuit ride calendars for planned circuit rides.
- Quality control checks the cases on schedule, FP matrices and CO participant lists before sending
them in the Confirmation Memo.
- Develops
and adheres to quality control reports that monitor output as well as
check the quality of work produced.
- In
conjunction with the Case Processing team, ensures pre-CIS cases are
prepared for adjudication, and that all required case documents have been
printed and all required clearances ahead of USCIS (re)interviews.
Representation
- Maintains effective relations with UNHCR, IOM, USCIS, NGOs, Resettlement Agencies, and other
implementing partners in accordance with established policies, in the planning and implementation
of circuit rides.
- Creates and sends Preliminary Coordination Announcements and Confirmation Memos to partners
alerting them of upcoming circuit rides within the specified
time frame.
- Is responsible for ensuring that all partner communication regarding circuit rides is responded to in
a timely manner.
This position also
undertakes other duties as assigned by CWS/RSC Africa Management
Qualifications:
Experience:
- Five
(5) years of paid work experience is required.
- Previous
USRAP experience preferred.
Skills:
- Thorough
knowledge of US Refugee Admissions Program, START and Tableau preferred.
Meticulous attention to detail.
- Excelling
organizational and time management skills. Strong verbal and written
English language skills.
- Demonstrated
IT skills, including experience using MS office, and reporting software.
Strong self-motivation and initiative skills.
Education &
Certifications:
- Bachelor’s
Degree or 4 years of paid work experience in lieu of a Bachelor’s degree
is required.
Abilities:
- Manage
large and diverse workload under pressure with competing priorities.
- Maintain
the integrity of official records;
- Analyse
and solve complex problems and make sound decisions;
- Work
with minimal supervision
- Maintain
a high performance standard with attention to detail;
- Work
independently and contribute to overall operations of RSC Africa;
- Actively
participate in the implementation of the U.S. Refugee Admissions Program
(USRAP).
Important Requirements:
- Strong
English communication skills, both written and oral.
- Ability
to work in a multi-cultural environment required.
- Commitment
to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a
CWS employee required.
Special Requirements:
- COVID
Vaccination is strongly recommended for all successful candidates
- The
candidate should be of good health, willing and able to travel extensively
in often difficult conditions, and have a high degree of flexibility. Must
have proof of Yellow Fever vaccination before traveling for RSC Africa
- This
position is based in Nairobi, Kenya
- This
position requires use of laptops at all time, competence in Microsoft office
packages is required.
- This
position may require travel in sub-Saharan Africa on short notice and
under sometimes difficult conditions to meet demands of a dynamic
operational program
- Background check which includes
references and an educational and criminal check is required before the
start of employment for International applicants.
- A
valid passport and the ability to maintain a valid passport throughout the
entire appointment is required, which includes having enough passport
pages for travel.
- Physical: This position requires
bending, squatting, crawling, climbing, kneeling, sitting, standing,
walking, pushing/pulling, handling objects (manual dexterity), reaching
above shoulder level, using fine finger movements and lifting/carrying
heavy loads.
- Environmental: Incumbents in this position will
be exposed to excessive noise, marked changes in temperature and/or
humidity, dust and infectious diseases, harsh weather climates, long work
hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated
spaces.
- Full
time
- All
employees should be prepared to work from the CWS office within their
location of hire. Remote work arrangements may vary depending on location
and the governing rulings regarding the COVID-19 pandemic
- Any
other special requirements
How to Apply