Tata Africa Holdings (Kenya) Ltd
Position: Branch Manager
Reference Number: OC/2022/058
Location: Kisumu
Overall Job Purpose: Managing and
overseeing branch staff, supervising branch operations, and ensuring efficient
operation on a day-to-day basis. Lead team to drive business performance
through acquisition, coaching, business development and retention of customer
relationships.
Manage the sales culture through all levels to meet and exceed established sales and revenue goals.
Reports To: head – Sales &
Marketing.
Key Responsibilities:
· Organizing and executing
training programs for branch personnel
· Evaluating employee
performance and providing feedback and coaching as needed
· Recognizing employee
achievements and encouraging excellence in the work environment
· Developing and
implementing sales plans
· Conducting regular sales
and operations meetings
· Briefing employees on
current sales goals, promotions, and other relevant information
· Organizing marketing
activities and events for the branch
· Increasing brand
awareness for the company within the community
· Interacting with
customers on a regular basis to ensure satisfaction and gain useful feedback
· Resolving customer
problems as needed
· Complying with all
applicable laws and regulations for the company within the country.
· Assessing market
conditions and identifying opportunities
· Drafting forecasts and
business plans
· Managing budgets, allocating
branch funds, and defining financial objectives
· Coordinating with other
branches to share knowledge, plan promotional activities, or achieve goals
· Adhering to high ethical
and professional standards
· Achievement of sales
target for the month.
Minimum Qualifications
and Experience
· 8 + years’ relevant
experience in Sales and Marketing
· Bachelor’s Degree in
Business Administration/Management or a Related Field or the Equivalent
Work Experience
· Customer Care Skills
· Proven track record in
marketing and sales
· People Management
Skills.
Desired Profile
· Management Experience,
· Ability to Meet Set
Goals,
· Proven Record of
Achieving Revenue Targets,
· Experience Growing
Branch Revenues,
· Enough Knowledge of the
products,
· Results Driven Attitude,
· Leadership Skills,
· Strong Customer Service
Skills,
· Written and Oral
Communication Skills,
· Outstanding Organization
Skills,
· Attention to Detail,
· Basic Computer Skills,
· Advanced Skills with
Microsoft Office.
The role will also include travelling approximately up to 25% of
the time with some overnight travel likely
How to Apply:
Please send an updated and detailed CV including a cover letter
to info.kenya@tatainternational.com
Closing date for receiving applications is 15th November 2022.
