Software Asset Management (SAM) Analyst
The Position:
The Software Asset
Management Analyst will ensure that Bank I.T Software Assets are accurately
defined, recorded, and updated, and that the proper accountabilities and
controls are in place (internally and externally) to prevent and manage risks
associated with the accuracy and completeness of the Software Asset information.
Key Responsibilities:
- Maintaining
the contract data for all suppliers and informing the relevant KCB parties
on expiry of the software agreements and contracts.
- Monitoring
License utilization levels for all Assets in the Bank using the SAM tool.
- Responsible
for the day-to-day management of the IT SAM Tool
- Manage
and maintain the data sources for software assets, usage metrics and
ensure they are continuously up to date and valid for all IT assets in the
Bank.
- Generate
dashboards and present license compliance reports (regularly or upon
request) by leveraging existing software asset management tool and
software discovery tool.
- In
collaboration with Enterprise Architecture, develop, maintain, and perform
continuous process improvements and automations for licensing usage
driving efficiency and cost savings.
- Process
software license requests and renewals through the Bank’s Procurement
process.
- Track
the KPIs in the service level agreement (SLAs) with the vendors and ensure
adherence to the contract terms.
- Understand
internal customer needs and mature ITAM products, processes, and
procedures to meet them.
- Participate
in vendor audits and carry out periodic internal audit of the bank’s
Software Licenses to ensure that it tallies with records held in the Software
Asset Manager.
The Person:
For the above position,
the successful applicant should have the following:
- Bachelor’s
degree from a recognized university.
- Professional
qualification in ITIL Foundation /COBIT/ Software Asset Management.
- 3
years’ experience in Technology.
- 2
years’ experience in Applications Support, Infrastructure Support
(Hardware & Network), Service Desk support.
- Good
knowledge of IT Service Management processes, particularly Change
Management.
- Knowledge
and experience with IT Asset Management and Discovery Tools.
How to Apply
CLICK HERE TO APPLY
The above position is
demanding role for which the Bank will provide a competitive remuneration
package to the successful candidate. If you believe you can clearly demonstrate
your abilities to meet the criteria given above, please log in to our
Recruitment portal and submit your application with a detailed CV.
To be considered your
application must be received by Monday, 7th November
2022.
Qualified candidates with
disability are encouraged to apply.
Only short-listed
candidates will be contacted.